Consumer Loan Processor

Consumer Loan Processor

We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances and help them reach their lifelong financial goals.

As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.

Function and Responsibilities

The Consumer Loan Processor works closely with the Consumer Loan Officers to ensure loan applications are complete. The Consumer Loan Processor will analyze the credit report, complete file maintenance, calculate ratios, collect all necessary documentation, cross sell additional products and services, and submit the loan to underwriting. Once approved, the Consumer Loan Processor will prepare and coordinate loan closing for the member. They manage a large volume of loans at various stages in this process. Offering first-class service is a top priority at Town & Country FCU.

Experience & Education
One to three years of similar or related work experience. High school education or GED.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Accuracy, time management, organization skills, phone skills, and sales skills are beneficial.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.

• Enters and locates information on computer.
• Presents information to individuals and/or small or large groups.
• Communicates effectively in person or by using electronic equipment and devices.
• Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
• Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates and identifies information, often in small print.
• Reads information, often in small print.
• Sits at desk for extended periods of time.
• Repetitive motion with hands and arms while using computer.
• Lifts up to 25 lbs.

Location

This position is currently a hybrid/remote position. Department is located at our Operations Center in Scarborough Maine.

Benefits

Medical (HSA), dental, vision, mental health, short-term and long-term disability, life insurance, paid parental leave, vacation, paid holidays, 401K, incentive plan, profit sharing, tuition reimbursement, free corporate logo wear, insurance, credit union product discounts, and lots of perks!