Director of Training & Development
Job Posting for Director of Training & Development at Town & Country Markets, Inc.
OVERVIEW:
WHO YOU ARE
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .:
WHO WE ARE
T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.
WHO YOU ARE
You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
- Reports to Sr. Director of People Support Services
- Co-creates, designs, and implements a strategic people plan related to high-impact talent development programs with the Sr. Director of People Support Services
- Ensures that all learning and development programs are aligned with T&C’s strategic goals
- Develops, delivers, and measures management and leadership training programs, programs that address critical skill gaps, and programs that help our employees meet T&C’s long term goals
- Oversees the development and implementation of employee training and learning functions, including in-person training, online (synchronous and asynchronous), and experience-based learning opportunities for new hire onboarding, leadership development, career path, change management, employee engagement, and related-culture initiatives
- Leads the Learning & Development team, promoting the achievement of team goals by coaching, mentoring, and developing team members
- Builds out training programs and industry education programs that drive functional expertise and maximizes employee effectiveness and efficiency
- Establishes measures to assess the effectiveness of learning activities
- Directs the maintenance, and administration of all training and development solutions, including the learning management system
- Executes strategy for career management priorities and prepares communication plans around implementation
- Manages the overall learning and development budget
- Cultivates strong, collaborative partnerships across T&C to support specific learning and development needs within departments, including career paths by role, needs assessments, resources for individual development, and tools for monitoring progress
- Develops content internally with subject matter experts (SMEs) or engages with outside firms to provide timely, relevant, level appropriate training opportunities across all levels
- Leverages trends and insights to develop talent solutions and serves as SME on career management, thought leader, and thinking partner to ensure learning is scalable, yields desired change, and promotes a culture of high-performance
- Demonstrates a measurable impact on learning for both talent and organization needs
- Supports the Company’s commitment to Environmental Stewardship Stands and Commitments document including proper waste management and recycling procedures
- Provides and role models attitude of service to staff and internal customers
- Operates within the Company’s Core Values, Company Brand, and Business Principals
- A minimum of 5 years of human resources, learning and development, or curriculum design and development experience with measurable outcomes impacting people development in a business environment, preferably in retail or hospitality
- Demonstrated project management skills
- Strong organizational leadership, strategic, and critical thinking skills
- Proven ability to establish strategy and to translate it into an effective, long-term action plan
- Entrepreneurial and driven by accomplishment with minimal supervision
- Strong bias for learning agility and ability to operate in a fast-paced, complex, and often changing environment
- Creative thinker and problem-solver who isn’t afraid to challenge the status quo
- Passion and ability to affect and inspire change in service and accountability by coaching and developing others
- Excellent facilitation skills for planning and conducting effective team meetings
- Ability to effectively present information to executives, senior leadership, and employees
- Experience with current L&D trends, tech-forward approaches, and agile methodologies
- Ability to employ adult learning principles and innovative strategies
- Commitment to personal and professional development as well as team development
- Must possess an attitude of service to others
- Excellent consultative and communication skills and proven ability to influence and articulate points of view and data in a clear and compelling manner
- Must possess intermediate or higher computer skills including MS Office Suite
- Ability to work independently, as well as with a diverse group of guests, employees, vendors, and leadership
- Demonstrates self-discipline and accountability
- Must possess a strong desire to work hard, be enthusiastic, participate in achieving management goals, and lead by example
- Visionary leader and team player with good follow-through and people skills
- Excellent customer services skills
- Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
- Requires regular travel to all company locations throughout Snohomish, King, and Kitsap counties
- Exemplifies health department standards
- Ability to work in a constant state of alertness and safe manner
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Salary.com Estimation for Director of Training & Development in Poulsbo, WA
$86,097 to $112,373
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