BUSINESS RELATIONSHIP PARTNER
Job Posting for BUSINESS RELATIONSHIP PARTNER at Town of Cary, NC
Town of Cary
BUSINESS RELATIONSHIP PARTNER
SALARY
$36.11 - $59.58 Hourly
$75,108.80 - $123,926.40 Annually
LOCATION
Cary, NC
JOB TYPE
Regular, Full-Time
JOB NUMBER
24-02123
DEPARTMENT
Information Technology
OPENING DATE
04/02/2024
CLOSING DATE
4/16/2024 11:59 PM Eastern
FLSA
Exempt
BARGAINING UNIT
N/A
Description
People First, Evolution, Working Smart, and Anyone Can Lead are fundamental values at the Cary! We can hold these values true through the profound relationships we build internally and externally. If your values align and you desire to foster strong relationships and work with an incredible team of forward thinkers and doers, applying to this position could land you at your new work home!
The Business Relationship partner proactively serves as a “trusted advisor,” and function as a key point of contact for IT business stakeholders. They will promote IT’s vision, value, services, and capabilities. They also act as advocates on behalf of business stakeholders to ensure IT services meet their business priorities and needs. The Business Relationship Partner will fostering inter-departmental and external partner communication and collaboration in the delivery of IT services and projects to meet organizational goals.
The Business Relationship partner proactively serves as a “trusted advisor,” and function as a key point of contact for IT business stakeholders. They will promote IT’s vision, value, services, and capabilities. They also act as advocates on behalf of business stakeholders to ensure IT services meet their business priorities and needs. The Business Relationship Partner will fostering inter-departmental and external partner communication and collaboration in the delivery of IT services and projects to meet organizational goals.
The Business Relationship Partner must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills.
Typical Tasks
- Ensure adoption of IT landscape, changes, and policies through effective change management and stakeholder relations.
- Partner with IT Operations and Services team for escalations and improvements.
- Exhibit thought leadership on industry trends and innovation opportunities to translate business requirements into IT projects or services that deliver future capabilities.
- Responsible for execution of framework for cross-functional prioritization to ensure appropriate strategies and technology map results are achieved across the enterprise.
- Drives alignment between business and IT strategies across the enterprise through routine IT planning processes and people.
- Educate leaders on technology strategy, trends, and how this relates to their business objectives.
- Collaborate with IT managers to identify and match customer needs with relevant products and service offering.
- Present new products and service offerings to optimize operations and IT services.
- Establish positive working relationships with local regional municipal partners and technology companies.
- Establish and maintain positive working relationships with internal staff members.
- Engage in frequent travel to multiple facilities to foster strong inter-facility relationships.
- Proactively research and recommend courses of action to prevent problems and maintain high service levels.
Knowledge, Skills and Abilities
Comprehensive knowledge of personal computers and networking; comprehensive knowledge of technical equipment; comprehensive knowledge of cloud computing principles, specifically related to Amazon Web Services; knowledge of Microsoft technologies in the enterprise space; ability to maintain a comprehensive and reliable network; ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; ability to solve problems; ability to manage personnel; ability to manage several projects and priorities; ability to establish and maintain effective working relationships with Town officials, other public officials, employees and contractors; ability to communicate effectively orally and in writing.
Minimum and Preferred Qualifications
Requires any combination of education and experience equivalent to graduation from an accredited college or university with an associate degree in computer science, information technology, business, communication or a closely related field and considerable experience in customer services.
Preference will be given to candidates with the following experience:
Preference will be given to candidates with the following experience:
- Information Technology
- Project Management
- Strategic Planning
- Relationship Building
Requires drug testing and background check (which may include criminal check, education verification and credit history review) prior to employment.
Requires a valid driver's license and acceptable driving history.
Benefits
Regular Full-Time Employees
Learn more about our benefits.
Cary is pleased to provide excellent, competitive, and comprehensive benefits to serve the needs of our employees and their families.
Learn more about our benefits.
Cary is pleased to provide excellent, competitive, and comprehensive benefits to serve the needs of our employees and their families.
Because Cary believes that employees are one of our most important resources, significant dollars (averaging about 40% of annual salary per employee) are spent each year on employee benefits.
All regular full-time employees of Cary are eligible, and benefits coverage for new employees and family members is effective upon an employee's hire date.
Cary ensures equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation, marital status, veteran status, or genetic information.
Agency
Town of Cary
Address
316 N. Academy Street, Human Resources
Cary, North Carolina, 27513
Phone
919-469-4070
Website
http://www.carync.gov
BUSINESS RELATIONSHIP PARTNER Supplemental Questionnaire
How many years of experience do you have in customer service? Experience and details should be reflected in the work experience section of your application.
None
1-2 years
3-4 years
5 years
Please detail your experience promoting exemplary customer service in your current or previous job.
How many years of experience do you have in Information Technology? Experience and details should be reflected in the work experience section of your application.
None
1-2 years
3-4 years
5 years
How many years of experience do you have in Project Management? Experience and details should be reflected in the work experience section of your application.
None
1-2 years
3-4 years
5 years
How many years of experience do you have in Strategic Planning? Experience and details should be reflected in the work experience section of your application.
None
1-2 years
3-4 years
5 years
How many years of experience do you have in Relationship Building? Experience and details should be reflected in the work experience section of your application.
None
1-2 years
3-4 years
5 years
* Required Question
Salary.com Estimation for BUSINESS RELATIONSHIP PARTNER in Cary, NC
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Job openings at Town of Cary, NC
Town of Cary, NC
Cary, NC
Full Time
Town of Cary, NC
Cary, NC
Full Time
Town of Cary, NC
Cary, NC
Full Time
Town of Cary, NC
Cary, NC
Full Time
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