Community Development Technician

Community/Economic Development Department

Town of Clarkdale

Community Development Technician

Job Description

DESCRIPTION: Under direction of the Community/Economic Development Director or designee, this position performs a variety of tasks as a team member of the Community/Economic Development Department (CDD), including application of technical skills that support the needs of the organization. This position understands public trust and models the highest standards of personal and professional integrity expected of those working in public service. This is a front desk position having a large degree of interaction with others on a daily basis. This position assists in delivery of departmental services which requires high performance levels of technical and administrative work, communication, organization, and customer service, with knowledge of payment processing, permitting and urban planning. Employees in this class typically work a forty (40) hour work week, however schedules may change depending on the needs of the organization.

CLASSIFICATION: Positions in this class are characterized by a thorough knowledge of administrative duties and functions, and high-level professional and/or technical tasks. An employee successful in this position enjoys working with the public, performs duties efficiently with minimal supervision and at times considerable independence. Job functions require the ability to think independently, use discretion and good judgment, apply strong communication and customer service skills, organize work and work areas for optimum efficiency, write and communicate effectively, and follow and carry out written and verbal direction. Abnormal working hours may be required from time to time. This is a FLSA non-exempt, at-will position with benefit package.

ESSENTIAL FUNCTIONS AND DUTIES: Essential functions and duties may be modified at any time at management’s discretion. Typical duties may include, but are not limited to the following:

· Facilitates the implementation of goals, objectives, priorities, policies and procedures of the Town of Clarkdale and the Community & Economic Development Department (CDD).

· Assists with the organization and daily operations of the CDD.

· Is a position vital to the department’s delivery of the highest levels of customer service by, many times, serving as the initial point of contact for interactions including:

o Communicating efficiently and effectively with the public, elected officials, coworkers, business professionals and media in person, by telephone and in writing.

o Responding to questions from the public regarding Town services and operations.

o Responding to and handling incoming phone calls using a multiple-line system.

· Performs administrative or accounting duties including but not limited to:

o Calculates, processes and monitors payments, applications and related materials for permits, licenses, and other services provided by CDD.

o Initiates, maintains, and tracks cash and other informational data reports using accounting software and other logging as required.

o Coordinates and prepares fiscal activities and department budgets, and conducts budget analysis; verifies, balances, and reconciles data; reconciles discrepancies.

o Processes, files, and tracks purchase orders, invoices, and receipts (hard copy and electronically).

o Composes, copies, posts, scans and/or distributes agendas with or without actions and draft minutes, informational packets, reports, and correspondence.

o Designs, prepares, and develops various graphics for use in media products such as magazines, labels, advertising, signage, logos, and websites.

o Attends commission or board meetings as needed to take the minutes of the meetings. Initiates and maintains a variety of templates, documents, files, records, and databases, organizing and retaining in hard copy and electronically.

o Serves as CDD’s records retention specialist, maintains all paper files, and handles any required, related departmental processes.

o Schedules meetings, appointments, bookings, and events, including inspections in the absence or support of the Building Official.

o Monitors and maintains department inventory and supply purchases.

· Performs various technical tasks as requested which may include but are not limited to:

o Reviews applications, documents, and plan submittals as an initial staff reviewer, and permits or committee actions to assure accuracy, completeness, and compliance with applicable laws.

o Performs initial plan checks and permitted uses review and prepares and monitors routing of same through the approval cycle.

o Operates technical equipment and software to update or create maps as new data is received relative to subdivisions, developments, capital improvement projects, zoning requirements, and other projects.

o Maintains and updates databases using Geographical Information System and other software.

o Develops and maintains links between various databases.

o Conducts mapping research in the field and in the office to resolve conflicting information and ensure the accuracy of data.

o Creates maps using GIS software.

· Performs other duties and responsibilities as needed or assigned.

MINIMUM QUALIFICATIONS:

Education and/or Experience

Associate’s degree and experience in areas of accounting, financial operations and customer service; OR any combination of education and/or experience demonstrating the knowledge, skills, and abilities necessary for satisfactory job performance.

Special Requirements, Licenses, and Certificates

Must complete online training and testing with National Incident Management System (NIMS) through the Federal Emergency Management Agency (FEMA) within six (6) months of hire.

PREFERRED QUALIFICATIONS:

Experience in planning, zoning, engineering, architecture, or the building construction trades preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

· Knowledge of International Construction Code, Town Code, Town Zoning Code, surveys and site maps, construction plans, and specifications.

· Knowledge of general principles of the Geographic Information System (GIS) analysis and map production.

· Skill in the use of ArcView GIS software, internet search engines, sites, and research tools.

· Skill in the use of modern office practices, procedures and Microsoft Office Suite software or relevant technical tools and software.

· Skill in graphic design software programs and equipment.

· Skill in managing multiple, diverse projects simultaneously.

· Ability to comprehend, understand and make use of new technologies.

· Ability to maintain a courteous, helpful, and professional image in dealing with public, elected officials, business professionals and coworkers. Ability to comprehend, analyze and act on written materials and written/verbal direction.

· Ability to exercise initiative and excel in a team environment.

· Ability to create and maintain accurate and effective spreadsheets, templates, documents, records, files, and reports.

· Ability to track expenditures using electronic spreadsheets and maintain folders with hardcopies of purchase orders, receipts, and invoice copies.

· Ability to establish efficient and effective office procedures and update accordingly.

· Ability to effectively communicate orally and in writing at all levels professionally and including with individuals from various socioeconomic, ethnic, and culturally diverse backgrounds.

· Ability to establish and foster effective working relationships.

· Ability to set goals, organize and prioritize, and to work independently, at times under time constraints and deadlines.

· Ability to exercise initiative, apply sound judgment and produce reasonable recommendations.

· Ability to demonstrate flexibility in the face of change.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This classification involves work that may require:

· Vision sufficient to read technical, legal, and regulatory documents, periodicals, computer screens, computer print outs, business correspondence, audio visual materials, and other documents encountered in the course of work.

· Hearing sufficient to hear conversational levels in person and over the telephone, computer speakers or radio.

· Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone.

· Mobility sufficient to safely work in office settings and similar environments.

· Dexterity sufficient to safely operate office equipment including computers.

· Strength sufficient to lift, carry and move ten (10) lbs.

· Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift.

WORKING CONDITIONS:

· Work is regularly performed within an inside office environment.

· The noise level is varied but usual to that of an inside office environment.

· The employee may be required to walk over uneven flooring or terrain.

· The employee may be required to work outside normally scheduled hours and/or assigned to report to a specific location for training and/or meeting attendance.

· While performing the duties of this job, the employee is frequently required to sit and talk or hear; use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms.

· The Town of Clarkdale is a drug-free, smoke-free work environment.

THE TOWN OF CLARKDALE IS AN EQUAL OPPORTUNITY EMPLOYER (EOE).

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the Town and requirements of the job change.

Job Type: Full-time

Pay: $15.47 - $19.75 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Clarkdale, AZ 86324: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location