Launched nearly 15 years ago, Foundry Commercial was created to be a different kind of real estate company. Our motto – “It’s Personal” – rings true in everything we do… we value authentic human experiences. At Foundry Commercial, there is a strong sense of community. From wellness fairs to ugly Christmas sweater parties to company fundraisers, Foundry associates lean in to support one other and the causes that are important to us. We bring a sense of teamwork, collegiality, and diversity to all that we do. At the heart of it all is trust and respect. These two things drive everything else. We have built a place where people truly know each other, celebrate together, learn together, and live life alongside each other.

At Foundry, we serve our clients best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don’t just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared – it’s contagious!

The Charlotte Operations Manager serves as a partner to the Charlotte Market Director and local leadership in the Charlotte, North Carolina office. The position will partner closely with the Charlotte Market Leader to execute Strategic Planning, Financial Reporting, Resources Management, Implementation of Company Initiatives, Brokerage Operations and Occupancy Planning.

In addition to the Charlotte Market Leader, this position provides support to market-based Service Line Leadership, including the Broker Leaders and Property Management (PM) Leader. Responsibilities range from driving decisions, implementing initiatives, and providing recommendations on the strategic direction of the business.

We are seeking a candidate with a proven ability to foster a diverse and inclusive work environment, while driving change and desired outcomes. The role provides a unique opportunity with exposure to all aspects of the business in a fast-paced environment.

Essential Job Functions:

• Partner with Charlotte Market Director to achieve business objectives and local initiatives and deliver operational support based on opportunities and best practices
• Help facilitate local special projects, such as Strategic Planning Sessions and Competitive Analysis to help build the strategy for the Charlotte market
• Partner with local functional leaders, to deliver key business priorities in the following areas:

1. Facilities:
   • Liaise with building property management team to ensure all facilities needs are met; manage occupancy planning matters
2. Accounting:
   • Ensure compliance with Company policies, including expense policies and pre-approval requirements. Assist with development of annual operating budget. 
3. Human Capital:
   • Collaborate with HC to support Foundry’s culture, associate engagement, and diversity & inclusion efforts in the Charlotte Market
4. Marketing:     
   • Partner with the Marketing team in the design and implementation of a comprehensive internal communication program; contribute to local event planning/execution

• Support and develop Charlotte Office Manager to streamline process and ensure office best practices
• Special projects as determined and assigned

Education and Experience Requested:

• Bachelor’s degree (Business Administration, Finance) and/or at least 5-10 years of relevant experience in the CRE industry
• Business and financial acumen to understand/provide context for decisions; ability to influence and challenge decisions as appropriate
• Proven successful track record of working in fast-paced sales environments
• Critical thinker with high emotional intelligence and strong conflict management ability
• Proven experience developing high employee engagement and effective delegator
• Excellent project management ability – solutions-oriented, organized, and resourceful
• Demonstrated commitment to high professional ethical standards and confidentiality