Administrative Float Position

TITLE: Administrative Float position

Includes Assistant to Tax Collector and Assessor Offices, other Admin Offices coverage

Administrative Float position. Covers multiple Town Hall offices during peak times and as substitute for various offices or special projects. PT/FT. Must be flexible, dependable, detail oriented, possess computer skills and be adaptable.

General Description:

This position performs clerical and technical work, providing superior customer service to the public. Duties involve responsibility for the storage of documents, data entry, processing of payments, and professional communication as needed.

Supervision Received:

Reports to Tax Collector, Assessor, and the First Selectman.

Duties and Responsibilities:

 Assist in the execution of both the Tax Collector and Assessor functions in accordance with the General Statutes of the State of Connecticut and town ordinances.

 Utilize proprietary computer software to accept tax payments, communicate with the

Department of Motor Vehicles, and assist in the assessment of property.

 Work independently in the absence of the Collector or Assessor.

 Work in various offices needing assistance in absence of other assigned staff or for special

projects.

Knowledge, skills and Abilities:

 Work independently.

 Work efficiently and effectively during high volume times with multiple interruptions.

 Strong interpersonal skills with public and staff. Be an enthusiastic, motivated team member with a goal of high-quality customer service

 Both oral and written communications

 Skilled in de-escalation

 Organized

 Basic math skills and cash handling experience

 Computer literate with extensive knowledge of Microsoft Excel and Word

 Highly detail oriented

Qualifications:

High school diploma and a minimum of 3 years customer contact office experience. Municipal experience and banking background desirable.

General Guidelines:

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Hours of availability requirements:

Hours of operation for the offices: 8AM – 5PM Monday - Wednesday; Thursday 8AM – 6PM

January & July - Full Time, approximately 30 hours weekly

All other months approximately 30 hrs weekly also, but flexible and will vary with office assignments.

The Town of Salem is an Equal Opportunity Employer

Job Types: Full-time, Part-time

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Salem, CT 06420 (Required)

Ability to Relocate:

• Salem, CT 06420: Relocate before starting work (Required)

Work Location: In person