Police Administrative Services Technician

Position Overview

Now Hiring!

Police Administrative Services Technician

4 days a week 10-hours per day!

The Town of Vail is currently accepting applications for a full-time Police Administrative Technician.  We're looking for an energetic, detail-oriented and organized individual who can multi-task and who excels in customer service, problem-solving and creative thinking. 

Responsibilities include:

• Maintaining criminal justice record keeping and reporting systems.
• Updating multiple databases in criminal justice computer systems.
• Tracking, scanning, and distributing e/documents.
• Advising citizens of procedures and laws.
• Working extensively with Law Enforcement personnel both internally and from other jurisdictions.
• Routing information internally for follow up.
• Routing calls for police service to appropriate personnel.
• Compiling and preparing a variety of information for administrative and statistical reports.
• Releasing criminal justice information according to law, policies, and procedures.
• Intaking and processing court orders including orders to seal criminal justice records.
• Submitting crime data to the State.
• Responding to a variety of inquiries from Law Enforcement officers on crime data, department policy, and work processes.

• Responding to complaints and inquiries by the public on the phone and at the front counter.
• Processing town-related permit applications.
• Managing the Town’s Lost and Found System.
• Helping reunite found property with their owners.
• Performing additional duties as required.

Skills / Requirements

Vail is a guest service oriented and resort destination community. We realize that to set the standard for world-class alpine resorts, our employees make all the difference!  That is why we are looking for passionate individuals who strive for excellence in all that they do. 

Qualified applicants must be a minimum of 18 years of age and have no felony offenses or crimes of moral turpitude and no convictions.  Applicants must have excellent oral and written communication skills, have no recent history of illegal drug use and excellent public relations skills. 

In addition they must meet the following requirements:

• Two years heavy volume computer experience required, in particular with MS Office products. 
• A high school diploma or GED required. 
• Detail Oriented.
• Capable of multi-tasking and problem solving.
• Ability to demonstrate excellent guest service skills.
• Creative thinking skills.
• Ability to work under adverse conditions and deescalate situations as needed.
• Bilingual (English/Spanish) skills highly desired.  

 Work is conducted in a general office environment with extended periods of sitting at a computer terminal.   

Selection process will include, but is not limited to an application review, oral interview, drug screening, polygraph and background investigation. Must be able to work four 10-hour shifts per week (7:30 a.m. to 5:30 p.m.).

Culture / Lifestyle / Benefits

Vail, which is centrally located in the Rocky Mountains, offers easy access to Denver (100 miles to the east) and is surrounded by the White River National Forest, offering world class outdoor activities in summer and winter (skiing, snowboarding, hiking, biking, white water).  Vail has become not only a great place to visit, but an even better place to live. 

When asked, most of our employees say that working for the Town of Vail feels like family.  Our values-based culture is nurtured by the employees’ strong desire to foster teamwork, take ownership in Vail’s future and an overall pride for serving their community.  Let’s not forget that our efforts not only benefit the community but also allow us to enjoy the spectacular amenities and culture in the Vail Valley which we call home! To find out more about our community, please visit our website and click on Vail Information.

Year-Round Benefits

The Town of Vail offers an excellent benefits and compensation package to our Full-time employees. This includes health and dental coverage, town-funded retirement, 457 pre-tax savings plan, life/survivor insurance, tennis pass, golf pass and other ski pass/wellness benefits.

What’s more, the town offers many other benefits to help employees make Vail their “home” including employee housing options, home buyer/renter assistance programs, day care assistance, education reimbursements, professional development opportunities and much, much more.

We believe diversity makes us stronger!

Town of Vail is an Equal Opportunity Employer