STORE PERSONNEL MANAGER

Summary: Make supervisory decisions that are consistent with Town Pump standards, policies, and procedures.  Assist Store Manager in planning, leadership, organizing, and follow-ups in the areas of personnel.  Set the proper example for co-workers in terms of professionalism, attitude, and teamwork in all areas, including customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Assist field level Management, as well as office level Management, in making decisions that are consistent with Town Pump Inc. standards, policies and procedures.
2. Effectively assist to prioritize, organize, delegate, and follow-up on personnel-related tasks:

1. recruit candidates using marketing materials and attend off-site functions such as job fairs.
2. utilize applicant tracking system for recruiting, monitoring of job requisitions, accessing talent pipeline, reviewing/screening of new applications, and conducting background checks (criminal history waivers)
3. utilize social media platforms for recruiting efforts.
4. conduct interviews using behavior-based questions.
5. conduct reference checks.
6. aid in orientation and initial training of new employees
7. aid in onboarding of newly hired employees
8. order, post and maintain accurate employee and recruiting signage and supplies.
9. perform location recruiting review checklist and follow-up for location compliance.
10. track recruiting and retention efforts and submit to office Personnel Associate

1. Retain knowledge of company history.
2. Retain knowledge of company benefits.
3. Complete mandatory reading of “Hire Tough – Manage Easy” book.  Review “HTME” guide and “Tool Kit.”
4. Complete mandatory chapters in “Preparatory Modules” program.
5. Assist in the continued development of all employees to include timely LMS assignment completion.
6. Objectively document performance and conduct performance evaluations.
7. Assist in staff shift scheduling.
8. Maintain employee performance reports.
9. Maintain up-to-date and accurate employee personnel records.
10. Utilize employee recognition tools.
11. Maintain documentation to assist Store Manager with retraining, disciplining, and/or recommendation of termination for problem employees.
12. Enforce all company policies and procedures.
13. Monitor reasonable accommodation and LOA requests.
14. Monitor location turnover.
15. Interact with the public, providing exceptional customer service.
16. Partner with public and private organizations, fostering long-term professional relationships.

NON-ESSENTIAL DUTIES:

1. Other duties assigned by supervisor(s) upon completion of personnel duties.

Disclaimer:   The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job.  Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change, (for example, in the event of emergencies, or changes in personnel, workload, or technical development).