Administrative Assistant/Reception

SPECIFICATIONS:

This position will be responsible for working with the public to assist them with questions and issues they may have with Township Permits and Inspections.

Acts as primary point of contact between the Building, Engineering, Zoning, Planning and Code Enforcement divisions and the Administrative Offices. Provides regular updates and facilitates coordination.

Serves as liaison between project stakeholders, including developers, contractors, and government agencies to facilitate effective communication and address concerns promptly.

Identifies opportunities to expedite the approval process while maintaining compliance with applicable regulations.

Coordinates informational sessions on an ongoing basis to keep the public and stakeholders informed about topics related to Building, Engineering, Zoning, Planning and Code Enforcement.

Develop tools and informational documents including check lists, flow charts and forms that stakeholders can utilize to help them work through processes.

Provides personal assistance to Township staff on various subject complaints and permit related issues.

QUALIFICATIONS:

Ability to maintain confidentiality.

Strong communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders.

Problem solving skills and the ability to address issues promptly and effectively.

Ability to gather and analyze information.

Experience with conflict resolution and an understanding of how decision-making impacts others.

Working knowledge of various geographic areas of the Township desired.

Proficiency in Microsoft Office Suite and other relevant software applications.

**Note:** This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be altered or assigned as needed to accommodate Township needs.

Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer an undue hardship, such person may not be eligible.

Confidential

35 Hours Per Week

M- F 8:30- 4:30

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person