DMV Title Clerk

FLSA Status: Hourly non-exempt $ 23.00 per hour

Pay Range: Estimated $46.7K - $59.2K a year

Essential Duties

• Processes all new and used vehicles for registration in the state in which they will be titled.
• Prepares tax and title documents.
• Submits all legal transfer work to the Department of Motor Vehicles.
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
• Checks for accuracy in the application and ensures that all information is complete.
• Prepares payoff checks for new vehicles and trade-ins.
• Bills out all dealer trades and prepares Certificates of Origin.
• Maintains a system to verify out-of-state titles.
• Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.
• Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
• Processes yearly renewal of dealer tags in conjunction with controller.
• Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.
• Cross-trains others to handle title clerk daily responsibilities.
• Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change.
• Directs title runner in daily routines.
• Maintains a professional appearance and a neat work area.
Other tasks as assigned.

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Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Valid driver license and a good driving record.
• Manual dexterity.
• Good Judgment
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, and valid driver license.
• Two to four years related experience and/or training; or equivalent combination of education and experience.

Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• 2 - 4 years: Two to four years related experience and/or training; or equivalent combination of education and experience.

Education

• High School or better

• Bachelors or better
• Associates or better

Licenses & Certifications

• Drivers License

Skills

• Interpersonal Skills
• MS Excel
• Prioritize and Multitask
• Written and Verbal
• Communication Skills

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization