What are the responsibilities and job description for the New Business Analyst position at Toyota?
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.
Who We’re Looking For
Toyota’s Experience Center is looking for a passionate and highly motivated New Business Analyst.
The New Business Analyst is responsible for supporting the development and implementation of strategic initiatives. Activities include research, road mapping, and collaborating across functions and processes as well as providing input on strategic roadmaps, planning/prioritizing strategic initiatives, and assisting in creating process maps to understand and present solutions for seamless business integration. The Strategy Analyst is expected to focus and develop customer insights in order to pave the way for strategic opportunities to thrive in the TFS/LFS/Private Label environment.
Reporting to the New Business Manager, the person in this role will support the One Toyota Benefits department's objective to provide world-class customer and dealer experience that helps drive private label growth.
What You’ll Be Doing
Support major projects and initiatives that drive desired business outcomes to advance TFS/LFS/Private Label strategies by effectively collaborating across the organization with objectives of delivering a simple and efficient customer-/product- life cycle.- Focus on customer insights and industry best practices to plan and execute a customer- /product- life cycle which prioritizes TFS/LFS/Private Label overall strategy and a customer-centric experience.
- Develop and implement strategic roadmaps and process improvements that align with and drive strategic opportunities and planned initiatives.
- Identify gaps in relevant processes and consult with stakeholders on solutions and remediations.
- Contribute subject-matter level expertise and business insight to innovate relevant processes and develop solutions in alignment with TFS/LFS/Private Label business strategies with the goal of driving a customer-centric experience.
- Support business growth through various opportunities, creating pathways and combatting roadblocks in the path to business enablement.
- Assist leadership in developing standard and consistent operating procedures, goals, and objectives for the respective function based on customer insights and research findings.
- Create communications and presentations as needed and ensure information is disseminated to the appropriate audiences.
What You Bring
Bachelor’s degree (or higher), or equivalent professional work experience.- Ability to build relationships with a broad audience both internal and external to TFS.
- Manage projects successfully to meet deadlines, provide deliverables, and adhere to budgets.
- Work collaboratively with other team members.
- Strong organizational and stakeholder management skills.
- Strong verbal, written, and analytical skills.
- Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.).
Added Bonus If You Have
Experience with Agile Software Development Methodologies.- Experience with recreational products lending (marine, ATV, RV, etc.) a plus.
What We’ll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect.- Professional growth and development programs to help advance your career, as well as tuition reimbursement.
- Vehicle purchase & lease programs.
- Comprehensive health care and wellness plans for your entire family.
- Flexible work options based on business needs.
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
- Paid holidays and paid time off.
- Referral services related to prenatal services, adoption, child care, schools, and more.
- Flexible spending accounts.
- Relocation assistance (if applicable).
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
