Director of Operations

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Mill Falls at the Lake is seeking a Director of Operations to join their team!

What you will do:

The Director of Operations assists the General Manager in overseeing and directing all aspects of hotel operations, including front desk and housekeeping operations.

In some circumstances, the Director of Operations may also be assigned responsibility for a specific hotel department. The Director of Operations directs operations in alignment with the direction of the General Manager, brand standards and local, state and national regulations. Responsible for quality service, meeting/exceeding financial goals, short- and long-term planning and day-to-day operations. Recommends the budget, business plan, and capital expenditures and directs within approved plans and objectives.

What you will bring:

A high school education plus a degree in hotel management, business, or a related major is preferred. The position requires advanced knowledge of housekeeping/hotel services principles and practices. Familiarity with hospitality industry practices is preferred.

This position requires a substantial and successful track record in hotel management while maintaining integrity and professional bearing. Possess knowledge of accounting and budgeting and the ability to compile facts/figures and analyze information involving data manipulation or interpretation to arrive at logical conclusions. Ability to anticipate and identify issues and exercise initiative to investigate, interpret and weigh alternatives to reach logical conclusions and make sound business decisions.

Display consistent professional leadership while simultaneously handling competing and changing priorities and projects. Remain positive and resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure.

The ability to effectively and efficiently schedule, manage, and delegate work. Appropriately and effectively interview, hire, motivate, develop, monitor, and address staff performance matters. Possess excellent listening, verbal, and written communication skills with professionalism, diplomacy, and confidentiality.

Benefits include:

• Health, Dental, and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

EEO/VET/DISABLED

$60,000 - $65,000