What are the responsibilities and job description for the Security Officer position at TPI Hospitality?
Security Officer – Margaritaville Beach Resort
Fort Myers Beach, Florida
Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Security Officer.
Nestled in the heart of Southwest Florida’s vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Key Responsibilities include:
Security Patrol and Emergency Response:
- Conduct routine patrols of the interior and perimeter of the hotel and property to identify safety risks, security threats, and undesirable conditions, ensuring the safety and security of guests and property assets.
- Respond promptly to emergency situations, including safety hazards, fires, medical emergencies, and threats to life or property, taking appropriate actions to mitigate risks and ensure the well-being of guests and associates.
Safety Promotion and Incident Management:
- Promote safe work practices among associates and guests, raising awareness of safety protocols and procedures to prevent accidents and injuries.
- Initiate preliminary investigations into incidents as needed, documenting findings accurately and ensuring the completeness of necessary reports and documentation.
Guest Assistance and Issue Resolution:
- Respond to all guest inquiries and requests in a timely, friendly, and efficient manner, providing assistance and resolving issues to enhance guest satisfaction and experience.
- Address guest concerns and complaints professionally, seeking satisfactory resolutions and maintaining a positive guest relationship.
General Responsibilities:
- Complete any other duties as assigned, supporting the overall operations of the hotel and contributing to the smooth functioning of daily activities.
What you will bring:
- High school diploma or GED.
- 4 years' experience in the hotel/resort security or related professional area
- Valid Driver’s License
- CPR/First Aid Certificate
- AED Certification
About TPI Hospitality:
• A culture of empowerment that creates success for yourself and those around you.
• A growing company with multiple new projects underway.
• With over 45 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.
Benefits:
• Medical/Dental Insurance
• 401(k) & 401(k) matching
• Free parking and transportation to/from Margaritaville Resort
• Beach School / Bay Oaks enrollment available to beach workers
• Paid Time Off (PTO)
• Holiday Pay
• Volunteer time off (VTO)
• Bereavement Leave
• School Conference Leave
• Employee Discounts
• Supplemental Insurance options
• Tuition Discount
Still wondering what makes working at Margaritaville so special? Don’t just take our word for it – see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of paradise to life.
Watch Our Video Here – and get ready to be part of something truly extraordinary!
