What are the responsibilities and job description for the Front Office Clerk position at TPLO Corp.?
Job Summary
Auto Collision Experts is looking for a highly motivated Front Office Clerk to join our team. The Front Office Clerk will perform a variety of clerical and administrative tasks. The ideal candidate will be able to manage their time effectively and provide excellent customer service. We are looking for someone who is willing to learn and grow within the company.
Job Duties:
- Greet Customers
- Answer and direct phone calls
- Organize and schedule appointments as well as order tows.
- Knowledge of dealing with various Insurance companies.
- Create and update records ensuring accuracy and validity of information
- Maintain trusting relationships with clients, internal staff, and external partners
- Perform all job duties with integrity, professionalism, and attention to detail
- Follow all office procedures, safety policies, and procedures/rules
- Maintain office cleanliness and log in necessary supplies
- Handle all incoming mail with care and respect for the community
- Monitor inventory for supplies
- Maintain office equipment inventory
- Assist in maintaining a safe and healthy work environment
Skills:
- Knowledge of “office etiquette” and “sanitation”
- Working knowledge of “office equipment” including printers, scanners, copiers, etc.
- Ability to build rapport with clients
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multi-task
- Proficiency in MS Office (MS Excel and MS PowerPoint)
- QuickBooks knowledge
Job Type: Full-time
Pay: $13.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Crest Hill, IL 60403: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Bilingual a plus! (Preferred)
Work Location: In person
Salary : $13 - $20