Patient Service Representative

TPMG Harbour Breeze Family Medicine
Suffolk, VA Full Time
POSTED ON 10/13/2024
AVAILABLE BEFORE 12/13/2024

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Suffolk locations!

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

  • Appointment scheduler on multiple telephone line system.
  • Checking in patients for appointments and checking out patients at the end of appointments.
  • Greeting and assisting patients and other customers that present to the practice.
  • Assure timely delivery of patient services.
  • Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
  • Verifying insurance and General knowledge of Billing.
  • Collecting copays and balances.
  • Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

  • Knowledge of computer systems and applications. Nextgen experience is a plus.
  • Insurance Verification
  • Procedure prior authorization preferred
  • Knowledge of office equipment.
  • Knowledge of medical terminology and office procedures.
  • Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Pays strong attention to detail.
  • Excellent customer service skills.
  • Ability to work scheduled hours as defined in the job offer.
  • Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

  • High school diploma or equivalent required.
  • One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!
TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Primary Care

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $1 - $15

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