What are the responsibilities and job description for the Patient Service Representative position at TPMG Harbour Breeze Family Medicine?
Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Suffolk locations!
Competitive Pay Starting at $15/ hr!
Major Duties and Responsibilities
- Appointment scheduler on multiple telephone line system.
- Checking in patients for appointments and checking out patients at the end of appointments.
- Greeting and assisting patients and other customers that present to the practice.
- Assure timely delivery of patient services.
- Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
- Verifying insurance and General knowledge of Billing.
- Collecting copays and balances.
- Perform other duties as requested by the Office Manager.
Knowledge, Skills and Abilities
- Knowledge of computer systems and applications. Nextgen experience is a plus.
- Insurance Verification
- Procedure prior authorization preferred
- Knowledge of office equipment.
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Pays strong attention to detail.
- Excellent customer service skills.
- Ability to work scheduled hours as defined in the job offer.
- Ability to communicate effectively and professionally.
EDUCATION/TRAINING/REQUIREMENTS
- High school diploma or equivalent required.
- One year of experience in a medical environment is preferred but not required.
Come join the TPMG team!
TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $1 - $15