What are the responsibilities and job description for the Receiver position at Tractor Supply Company?
Overall Job Summary
The TM Receiver is responsible for maintaining inventory accuracy to keep inventory shortages at or below store goals and maximize stores sales by receiving and shipping freight within a timely manner. The TM Receiver is responsible for interacting with customers and Team Members, supporting selling initiatives, and performing assigned tasks, while delivering a Legendary Customer Experience. The TM Receiver is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as adhering to Tractor Supply Company safety training and guidelines.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements.
- Maintain regular and predictable attendance.
- Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Deliver on our promise of Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer’s Needs & Wants.
- Recommend Product Solutions.
- Ask to Add Value & Appreciate the Customer.
- The TM Receiver is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the TM Receiver position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
- Accountable for processing of inbound and outbound freight.
- Maintain accurate inventory control and adhere to loss prevention standards.
- Recovery of merchandise.
- Participate in mandatory freight process.
- Keep a clean, organized, and safe work area.
- Maintain, recover, stock, and tag assigned work areas including all merchandise displayed outside of the store.
- Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Rotation and disposition of dated products.
- Assemble merchandise.
- Operate Forklift.
- Operate Cardboard Baler.
- Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required
- Complete all documentation associated with any of the above job duties.
- May be required to perform other duties as assigned.
Required Qualifications
Experience: Shipping/receiving experience preferred but not required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver’s license.
Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
- Basic computer skills/experience.
- Basic math skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
- Working environment is favorable, generally working inside with moderate noise.
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
- Ability to work outdoors in adverse weather conditions.
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
- This position is non-sedentary.
- It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
- Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
- Ability to constantly operate a forklift.
- Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
- Ability to process information / merchandise through the point-of-sale system.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
- Ability to successfully complete all required training.
- Ability to travel as required in support of district needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
