What are the responsibilities and job description for the Pet Trainer, Petsense position at Tractor Supply?
The basic function of this position is to train customers and their dogs basic obedience commands in a class type or private in store setting. Basic dog obedience training skills including basic commands, knowledge of animal behavior skills recommended.
- Deliver world class customer satisfaction.
- Create a positive, professional and trusting environment for all valued associates and the customers and pets served.
- Answers phone and schedules obedience classes. Be present in the store and available to discuss our obedience program to all customers.
- Advise obedience customers in the purchase of product appropriate and necessary to attend obedience class and at-home positive reinforcement training.
- Follows the Petsense obedience training procedures as outlined in the Petsensibility Obedience training documents and videos.
- Trains the customer and their dogs with patience, consistency and sensitivity to the customers’ needs and the role they play in training their dog.
- Adheres to customer specific needs and desires in training their dog.
- Talks to dog or uses other non-physical techniques (positive reinforcement) to keep dog calm and in the trainer and customers control.
- Reports all accidents and injuries to the Store Manager promptly.
- Completes and maintains customer and company forms.
- Properly and completely fills out required obedience training forms as applies to the program
- Observes all safety rules and procedures and adheres to safety standards
- Adheres to cleanliness standards, to include, sweeping, vacuuming, cleaning of the area(s) the customers and their pets are trained.
- Assists in store operations as needed.
- Perform other related duties as assigned.
Experience: No experience required. Retail, or pet knowledge is preferred.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, sales associates must be able to read, write and count accurately. Any suitable combination of education and experience will be considered.
Professional Certifications: None
Other knowledge, skills or abilities:
- Math Aptitude
- Computer Literacy
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds
- Communication Skills
- Organizational Skills
- Teamwork Skills
- Professionalism Skills
Petsense by Tractor Supply is a wholly owned subsidiary of Tractor Supply Company (NASDAQ: TSCO), is a small-box pet specialty retailer focused on meeting the needs of pet owners, primarily in small and mid-size communities. Founded in 2005, Petsense specializes in providing a large assortment of pet food, supplies and services, such as grooming and training, and offering customers a tailored experience while providing the top-quality products they need at a price they love. Petsense is proud to carry brands such as Fromm, Orijen, Acana, Pro Plan, Science Diet, Victor, 4health, and Royal Canin. Petsense is also committed to promoting responsible pet ownership through pet adoptions, community involvement and education. For more information on Petsense, visit www.Petsense.com.
Petsense by Tractor Supply offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, Petsense by Tractor Supply offers access to other Benefits such as Pet Insurance, a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan.
