Front Desk Administrator

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Position: Front Desk Administrator/Physical Therapy Technician (Full-Time)Location: Hoover, Alabama

Company: Tradition Physical Therapy

Company Story

About Us:

Emerging as a brand-new physical therapy clinic in Hoover, Alabama, our foundation is built upon the expertise of a seasoned healthcare professional—also a long-term resident, deeply intertwined within our community's fabric.  Dedicated to elevating local health, our founder brings vast expertise and an intimate grasp of the region's healthcare requirements. Prioritizing personalized care and innovative treatments, our clinic provides comprehensive physical therapy services. Our patients will benefit from expert care, within an inviting setting, designed to meet the distinct needs of Cullman's residents.

Job Overview & Work Site

Your Role:

As a Full-Time Front Desk Administrator, you will play a crucial role in our outpatient services team. Your responsibilities will include managing front desk duties and actively participating as a Physical Therapy Technician. This role requires flexibility to work both roles, in our clinic located in Hoover, Alabama.

Key Responsibilities:

• Provide exceptional customer service in-person and over the phone.
• Manage patient interactions, including check-ins, check-outs, and payment processing.
• Coordinate the initiation of care with therapy staff and external agencies.
• Maintain staff productivity through effective visit distribution.
• Act as a liaison between therapy staff, other agency personnel, and administrators.
• Assist Physical Therapists in implementing treatment plans.
• Guide patients through prescribed exercise programs under supervision.
• Build strong relationships with clients.
• Assist with equipment setup and maintain clean treatment areas.
• Support with data entry and administrative tasks.
• Ability to stand, walk, and bend for extended periods.

License & Experience

Qualifications:

• High school graduate: additional education preferred.
• 1-2 years' experience in a front office setting (healthcare environment preferred for Front Desk Administrator).
• Willingness to learn and work within a dynamic healthcare environment.
• Proficiency in Microsoft Office.
• Highly organized with strong multitasking and interpersonal skills.
• Excellent communication and interpersonal skills.
• Flexibility to work in the clinic located in Cullman, Alabama

Benefits

Benefits for Full-Time Employees:

• Medical/Dental/Vision insurance coverage.
• 401K with a 50% employer match up to 6% per check.
• Paid time off and holidays.
• Company-paid employee life insurance and optional additional coverage.
• Short and long-term disability options.
• Employee assistance program, inclusive of mental health services.

Join our team and contribute to our mission of providing exceptional care to our patients and community!

Tradition Physical Therapy is an equal opportunity employer.

Max

Annual Incentive Bonus Up To