Logistics Branch Manager

Description

Summary

Trailer Bridge is looking for energetic, self-motivated, go-getters to join and be part of our fast-growing logistics business. As a Brokerage Branch Manager, you will have the opportunity to establish a new branch office and team and be given the tools to “make it happen”.  As a Branch Manager, you will be responsible for directing the sales, customer service, operations, and facility control of the branch, as well as be accountable for the Profit and Loss results for the facility.

We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new sites online with leadership that is eager to learn, passionate about their personal growth, and focused on making Trailer Bridge the customer’s first choice.

Essential Functions

• Hire, train, and manage a sales team to drive sales within the branch.
• Prepares budgets and forecasts.
• Find customers for your office.
• Leverage current assets and carrier relationships to develop customer solutions.
• Work with outside sales force to develop business.
• Strong work ethic and ability to produce at all levels of the branch operation.
• Maintain the highest standard of customer service and business conduct in accordance with company policies.
• Maintain follow up procedures for collections.
• Responsible for developing and executing a comprehensive logistics strategy for the non-asset division.
• Identify, implement, and manage Mastery TMS.
• Execute revenue enhancing strategic partnerships.
• Staff development through measurable goals of achievement and success, to include monthly performance reporting to all personnel.
• Achieve and exceed customer service standards both internal and external.
• Respond to RFPs with a high degree of detail and in a timely manner, through coordination with all branches within the network.
• Assist all branches in prospecting and cold calling to develop new customers.
• Identify and strategic plan for new platforms to sell to customers, less-than-truckload, intermodal, consolidation, and air freight.
• Track and forecast operational trends and analysis.
• Stay current with industry trends and competitor activity.
• Recruit and coordinate branch expansion with high end personnel.
• Financial planning, forecasting, and budgeting, to include business unit expense management, sales plan and execution, and ongoing business plan to achieve business objectives, reported on a regular basis to leadership team.
• Play a key role in the Senior Leadership Team in the establishment of strategic performance expectations and operations.

• Other requests provided by the CEO or President of Logistics.

Qualifications

Qualifications

• Bachelor’s degree and 3-5 years of brokerage/transportation experience in operations and sales management or equivalent combination of education and experience.
• Proven sales track record and/or leading a sales team.
• Extensive knowledge and experience with growth and management of asset and non-asset business models.
• Must possess excellent teamwork habits to function in a cooperative, interactive commercial group.
• Applicant must have a strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to effectively present information and respond to questions from managers, clients, and customers.
• Superior telephone skills/personal contact skills including previous telephone customer contact.
• Negotiation skills are essential.
• Ability to interpret a variety of instructions furnished in written, oral, and schedule form.
• Knowledge of MS Office suite of software.
• Exceptional time management and organizational skills.
• Ability to travel if needed, and sometimes with short notice.
• Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
• Demonstrated ability to perform under a variety of conditions and constraints.

• Ability to work independently, exercise good judgment and make appropriate decisions.
• Ability to initiate and implement creative solutions.

EEO/AA Institution. Protected veterans and individuals with disability are encouraged to apply.