What are the responsibilities and job description for the Dispatcher position at Transdev?
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
Why Work With Us?
- Competitive Wages beginning at $20.00 per/hour
- Comprehensive benefits
- Career advancement opportunities owing to Transdev's presence in over 400 communities across North America
Job Responsibilities
- Responds, records and resolves customer feedback via multiple channels
- Communicates and coordinates with internal departments to help meet customer needs
- Performs weekly audits that meet Transdev’s policies and procedures
- Other duties as required
Qualifications
- Must be at least 21 years old with a high school diploma, GED or equivalent
- Minimum 1 year of dispatch operations experience within the transportation industry
- Excellent communication skills with ability to adapt to changing situations, and listen to feedback
- A customer service oriented mentality with attention to detail
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen
California applicants: Please Click Here for CA Employee Privacy Policy.
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