What are the responsibilities and job description for the Transit Operations Manager position at Transdevna?
Overview:
The Operations Manager (Fixed Route) reports directly to the General Manager in managing daily operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.
Responsibilities:
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors
Works closely with the maintenance department to ensure that all operation requirements are met
Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
Coordinates with the safety and training department to ensure all safety goals and directives are met
Develops Operations department budget
May operate a vehicle in revenue service, if necessary
Maintains confidentiality of all information
Qualifications:Education, Licensing, and Certifications :
High school diploma or equivalent, such as GED, required.
Experience, Skills, and Knowledge Required:
5 year's previous supervisory/management experience in Transit.
Experience dealing with the Union and working in the transportation industry a must.
Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
Must possess ability to lead and motivate employees.
Ability to obtain CDL with Airbrake and Passenger Endorsement.
Experience dealing with federal, state, and local agencies (i.e., DOT, FTA, OSHA, etc.).
Excellent communication skills both written and oral.
Detail oriented, well organized, and possess effective time management skills.
Proven customer service and interpersonal skills.
Must be a team player
Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.
Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
The Operations Manager (Fixed Route) reports directly to the General Manager in managing daily operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.
Responsibilities:
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors
Works closely with the maintenance department to ensure that all operation requirements are met
Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
Coordinates with the safety and training department to ensure all safety goals and directives are met
Develops Operations department budget
May operate a vehicle in revenue service, if necessary
Maintains confidentiality of all information
Qualifications:Education, Licensing, and Certifications :
High school diploma or equivalent, such as GED, required.
Experience, Skills, and Knowledge Required:
5 year's previous supervisory/management experience in Transit.
Experience dealing with the Union and working in the transportation industry a must.
Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
Must possess ability to lead and motivate employees.
Ability to obtain CDL with Airbrake and Passenger Endorsement.
Experience dealing with federal, state, and local agencies (i.e., DOT, FTA, OSHA, etc.).
Excellent communication skills both written and oral.
Detail oriented, well organized, and possess effective time management skills.
Proven customer service and interpersonal skills.
Must be a team player
Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.
Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Project Manager, Rail + Transit
T.Y. Lin International -
Los Angeles, CA
Associate, Regional Operations Manager (West)
Ares Operations LLC -
Los Angeles, CA
Senior Rail Transit Project Manager
HNTB -
Los Angeles, CA