What are the responsibilities and job description for the Remote Scheduler (San Diego) position at TransPerfect?
Work Location: Remote in Pacific time zone
Engagement Model: Freelance/Independent Contractor
Work Schedule: Monday – Friday during regular business hours
Start Date: Estimated week of September 16, 2024
End Date: Estimated November 1, 2024
DataForce by TransPerfect is seeking a Remote Scheduler to join our team for a new data collection project in San Diego, California! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.
Role Summary
The Scheduler is responsible for communicating with potential participants via phone or email, and scheduling them based on availability. The Scheduler is the main face of our team to people participating in the study.
Role Responsibilities
- Manage and coordinate participant scheduling for study appointments according to project requirements
- Handle phone calls, emails, and inquiries with professionalism
- Perform general administrative duties including data entry, filing, and preparing materials
- Liaise with onsite study staff to ensure smooth participant flow and efficient operations
- Uphold confidentiality and ethical standards of the study
- Answer questions participants may have
- Provide logistic information
- Remind participants of upcoming appointments
- Communicate schedule changes to participants
- Act as liaison between participants and Project Manager
- Resolve scheduling conflicts as they occur
Role Requirements – Knowledge, Skills and Abilities
- Proficiency in Microsoft Office
- Advanced proficiency in Google Sheets
- Professional fluency in English
- Located in Pacific time zone
- Work environment should be a quiet, distraction-free and a professional background for participant calls and team meetings
- Must possess outstanding customer service and excellent communication skills including phone, email and electronic media communications
- Strong project management and prioritization skills
- Self-motivated, quick learner, and organized
- Able to work a flexible schedule as needed
- Must be extremely detail-oriented
- Discretion with confidential information
- Ability to work a flexible schedule as needed
Role Requirements – Education and/or Experience
- High school diploma or equivalent; further education or certification is a plus
- Proven experience in scheduling, reception or administrative roles
- Experience working as a company team member
Preferred Role Requirements
- Prior experience as a scheduler for data collection projects
- Technical background and skills
Who we are
DataForce
is a worldwide data collection and labeling platform that combines
technology with a diverse network of more than one million data
contributors, scientists, and engineers. DataForce offers companies in
technology, automotive, life sciences, and other industries secure and
reliable AI services for exceptional structured data and customer
experiences.
DataForce
is part of the TransPerfect family of companies, the world’s largest
provider of language and technology solutions for global business with
offices in more than 100 cities worldwide.
For more information about us, please visit our website: https://www.transperfect.com/dataforce
Salary : $20
