Collection Representative

About Us:

We are the largest technology enabled provider of a complete suite of outsourcing solutions. Our experience expands across account receivables management, customer service relationship management, business process outsourcing, debt collections and loan servicing solutions.

What’s In It for you?

• Competitive hourly pay plus commission
• Comprehensive Paid Training
• Opportunity to work remotely
• Unlimited commission
• Flexible schedule
• Premier analytics and proprietary algorithms to help you earn more and fast!
• Full benefits (Health, dental, 401K)
• Supportive team environment

What We Need:

• High levels of ambition, keen to grow their career
• Experience with collections, customer service, sales, retail or just the motivation to learn a new skill
• A positive, friendly, demeanor who finds joy in everyday
• Strong communication skills
• Proficient computer skills
• The ability to work and prioritize independently

What your day will look like:

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received
• Skip tracing to locate consumer contact information
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
• Complying with and staying up-to-date on all TSI policies and procedures
• Maintaining knowledge of functional areas, company policies, and procedures
• Providing feedback to management concerning possible problems or areas of improvement
• Making recommendations to implement improved processes
• Performing other duties as assigned by management

Additional Details:

• Full-time
• Hourly pay plus commission
• Flexible shifts
• Possibility to work remotely or from one of our 30 plus offices across the United States.
• Hourly/Exempt

Like What You Read?

If you’re excited by the prospect of working at the forefront of outsourcing technology with a world-class employer that values your ambition, communication skills, and joyful attitude, then we invite you to apply. We greatly look forward to receiving a resume that outlines why you are distinctly suited to the role.

$12.75 hourly / non-exempt

Plus uncapped monthly commission

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws.