What are the responsibilities and job description for the Customer Service Representative position at Transworld Systems Inc.?
Build Your Future! Come join our thriving team as a Call Center Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service industry.
Please Note: This is an on-site position at our Augusta office.
Why should you consider TSI?
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous bonus opportunity
- Community Involvement – TSI loves to give back!
- Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments.
Our ideal candidate will have the following skills and qualifications:
- High School diploma or equivalent
- FDCPA knowledge preferred
- Professional phone etiquette and solid negotiating skills
- Positive attitude and strong customer service aptitude
- Ability to problem solve and multitask
- Willingness to maintain confidentiality
- Ability to remain in a stationary position 95% of the time. We need you doing what you do best; reaching out to our consumers!
- Ability to exchange accurate information effectively over the phone
If you think you have what it takes to be a call center agent and want to get started on a fantastic full-time career, please apply today! We can’t wait to chat with you about what you can bring to the table and all the amazing things we can offer you in return. Our Call Center Collections team is close-knit and we truly believe you’ll enjoy being a part of our team.
Monthly rotating schedule including some Saturdays
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Monthly Rotating Schedule
Salary : $15 - $17
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