What are the responsibilities and job description for the Host position at Trapper's Sushi?
Trapper’s Sushi – Host / Cashier
Position Summary
At Trapper’s Sushi, we know that successful people are the foundation of our company. We are currently seeking energetic, friendly individuals to join our team! As front-line employees, the Host/Hostess/Cashier is the director of first impressions. Entering and leaving Trapper’s Sushi are two of the most critical moments in the customers experience because lasting impressions are formed during these moments. They are responsible for maintaining superior quality service for guests. Performing their jobs on a daily basis, they are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage to a minimum. The Host/Hostess/Cashier will adhere to all rules and guidelines as set to all department employees.
Job Type: Part-time.
Salary: Starting pay minimum wage tips.
Qualifications
- Previous work experience as a Host/Hostess or Food Server.
- Understanding of restaurant etiquette.
- Excellent communication skills. (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Outstanding customer-service skills.
Duties and responsibilities
- Welcome customers to the restaurant.
- Provide accurate wait times and monitor waiting lists.
- Answer incoming calls and address customers’ queries, facilitate to-go orders.
- Escort customers to assigned dining or bar areas, provide menus and announce Food Server’s name.
- Coordinate with wait staff about available seating options.
- Maintain a clean reception area.
- Cater to guests who require extra attention. (e.g. children, elderly)
- Greet guests upon their departure.
- Assist Food Servers as needed.
- Strong team working and communication skills.
- Flexibility to work nights, weekends,& holidays.
- Ability to work in stressful, fast-paced environment.
- Be able to work in a standing position for long periods of time.