Truck Service Advisor I
Job Posting for Truck Service Advisor I at travelcenters-pilot
We are now looking for a Truck Service Advisor (TSA) to join our team! As an Automotive Service Advisor, you will provide accurate and efficient service to customers by troubleshooting, diagnosing, and repairing heavy-duty trucks in a reasonable and responsible manner.
Duties and Responsibilities
- Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
- Source parts from outside vendors and coordinate delivery
- Prepare end of shift drop and shift report; Understand various payment types
- Maintain the safety of both our customers and employees
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