Operations Manager

TRC is seeking a Manager of Operations in our San Ramon, CA office. With a staff of over 300 experienced utility and industrial Field Service professionals, TRC delivers comprehensive, cost-effective solutions to safely put your equipment in service.

Our staff undergoes extensive, in-house training, ensuring efficient project start up and adherence to your individual standards and specifications. We follow well documented procedures and guidelines to ensure safe and thorough planning and testing, so you can manage risk and safeguard ongoing operations.

This position is responsible for technical and administrative supervision of one of our Key client Programs (herein after referred to as the "Department"). The following are additional responsibilities: serve as the interface for the department with clients, other company departments, outside consultants, contractors, suppliers, and manufacturers on technically related matters. Responsible for managing the Department and employees to meet or exceed profitability, quality performance targets, and other goals.

Direct Reports in this position - Professional staff positions including but not limited to Project Managers, Project Coordinators and Administration Staff of varying degrees of experience.

Responsibilities:

• Manage direct reports including but not limited to administration of HR requirements and policies, salary reviews, onboarding and orientation, communication, retention, and any other requirements as described below.
• Monitor, perform evaluations, and establish performance goals and expectations for direct reports (including but not limited to technical, Department and company standards, processes and procedures, customer service, financial/project performance, utilizations)
• Interface with the Program Managers to develop and administer employee training programs and procedures, Department processes and procedures, and any other technical needs
• Interface with the Safety Manager to develop and administer employee safety training programs and procedures to promote and provide a safe work environment
• Interface with the Project Managers to assign and schedule work as required to meet project and client requirements, assuring the highest quality and most efficient use of resources; assign and disburse company owned and rental test equipment
• Support potential projects with preparation of proposals, estimates, and schedules; support booked project budgets, schedules and deliverables, and provide necessary task support with Department resources
• Interface with direct reports on site to provide project related support, auditing, coordinating, mentoring, and inspection tasks, where applicable.
• Review and approve time sheets and expenses for direct reports
• Responsible for complete and accurate record keeping of all work performed by the Department
• Serve on industry committees and association groups as appropriate
• Other duties as assigned
• Shall have demonstrated supervisory and leadership skills, provide excellent customer service, practice high level project management, be innovative, and maintain a high level of integrity.
• A Bachelor of Science degree in Engineering, Environmental Sciences or Business Administration from an accredited school or University is preferred; and ten years related experience and/or training is preferred; or equivalent combination of education and experience.
• Must have excellent verbal and written skills and be able to communicate and negotiate effectively with clients, agencies, and the general public.
• Physical Demands -- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• A competent reviewer of direct report capabilities to maximize the effectiveness of the group while ensuring that all projects are properly staffed to obtain desired results.
• Must have good PC skills with experience in Microsoft Word, Excel, and Outlook
• U.S. citizenship or U.S. permanent resident status required.
• Valid driver's license issued by state of residence and is in good standing.

TRC offers advancement potential and a competitive compensation and benefits package including a 401k plan with a company match. For more information please visit our website at www.trcsolutions.com.

EOE Minorities/Females/Protected Veterans/Disabled.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location