What are the responsibilities and job description for the HOST PERSON position at Treasure Chest?
Position Description:
Greet and escort restaurant guests to their table based on the number of persons in their party and according to assigned stations. Present menus to guests and describe specials to them. Circulate through restaurant and coordinate the activities of the restaurant personnel to ensure prompt, courteous service.
Job Specifications
- Greet and escort guests to their table according to number in party and station assignments.
- Provide menus to guests and inform them of specials.
- Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
- Assign bus person and food server breaks.
- Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
- Resolve customer complaints; refer complaint to management as appropriate.
- Maintain records of number of guests served during shift, employee absences, or problems with equipment or food service.
Position Requirements:
- Six (6) months of experience preferred.
- Must be able to stand and walk for extended periods during shift.
- Must have excellent customer service and communication skills.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.