Jira Admin

Job Title: Jira Admin

Location: Mclean, VA

Duration: 6 Months C2H

Position Overview:

Are you looking for an opportunity to join our fast paced and passionate team that supports multiple IT applications built on various technologies with continuous modernization in progress?

We are Modern Delivery Tool Chain (MDTC) accountable to lead continuous improvement of operations, operational automation, and high availability for tools.

Our Impact:

We build and enhance software applications required for mandatory reporting of Freddie Mac's mortgage loan data to Federal Housing Finance Agency.

Partner with Product and Business team members to ensure high quality product is developed and released into production.

Work closely with Architecture, Stakeholders, Operations Partners, and Business Product teams to specify and refine solutions and practices.

Evolve a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives.

Driver for modernization of Freddie Mac's 5000 customers to release small incremental changes to production at 5x pace.

Your Impact:

Build to sustainability/DevOps engineering functions that is responsible for platform availability, scale, and performance.

Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement.

Build to improve the systems health such as self healing, resiliency, continuous feedback.

Lead to instrument APM in prod and non-prod with dashboards including but not limited to key performance indicators, alters with thresholds and tolerances, user patterns & usages etc.

Implement comprehensive service monitoring to ensure uptime and performance, including but not limited to synthetic transactions, real users, system, application performance, dashboards etc.

Define, measure, and meet key service level objectives including availability, performance, incidents, and chronic problems.

Ensure robust capacity planning models are defined for key platforms and regularly measure customer site performance and capacity and ensuring that there is no downtime due to capacity.

Own end-to-end availability and performance of critical platform services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions.

Experienced in coding, scripting, and automating with languages including Groovy, Ansible, Selenium, Vgen and shell scripting experience, for automation of routine operations and tasks within the enterprise environment.

Proficient in CI/CD pipeline development with use of Jenkins and Spinnaker tools; to support microservice deployments into Amazon EKS and/or OpenShift Console environments.

Experienced with code quality, code coverage, security scan (SAST/DAST) scanning tools such as; Fortify, Checkmarx, SonarQube.

Experience with code and release management tools (e.g. Git, Bitbucket, CI/CD, Helm, Spinnaker, Jenkins, Jira)

Lead technical teams with a focus on productivity, cost optimization on infrastructure and efficiency.

Qualifications:

Bachelors or advanced degree or directly relevant professional experience

10 years of experience in delivering solutions using Software Development Life Cycle

5 years' experience working with complex SQL queries, AWS and Unix environments.

Proven experience with operational and organizational management, team leadership, and enterprise-wide technology strategy

Possess good interpersonal and collaboration skills with strong communication skills at levels ranging from senior leadership to product team members.

Knowledge and experience working with AWS, Python and Java

Strong writing skills. Detail driven with respect to documentation.

Desire to expand knowledge & skillset in cloud-based technologies & patterns

Keys to Success in this Role:

Takes accountability, sets expectations, and delivers high quality technical solutions within agreed upon level of effort.

Strong analytical and problem-solving skills

Excellent verbal and written communication skills

Ability to quickly comprehend the functions and capabilities of new technologies.

Derive excitement and thrive in a fast-paced and constantly evolving culture.

Outstanding interpersonal, technical, and organizational skills.

Passion for driving value to customers and excitement for modern digital processes (Agile) and deliver.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.