Regional Administrator

GENERAL PURPOSE OF THE JOB: 

The WTI Regional Administrator is responsible to assist and support the WTI Supervisors and Foreman in the assigned region. This position ensures the regional responsibilities are managed, tracked, and executed timely.  Key responsibilities include ensuring training for new hires is scheduled, reports are consolidated and communicated to the WTI Supervisor, and key metrics are tracked and communicated back to the corporate management team.  The Regional Administrator has excellent communication and organizational skills. This position is also responsible for the scheduling and oversight of project volume for an assigned region.  Ensuring project volume is managed and executed within established business rules and objectives.  Key responsibilities include accurate field reporting, timely completion of jobs, and project backlog management.  This position will have the authority to make scheduling changes as required to manage scope changes, unplanned work, and weather-related changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Assist with the scheduling and onboarding of regional new hires
• Assist with schedule communication with regional Sales Representatives and management
• Assist with travel and hotel arrangements for maintenance and repair routes
• Coordinate larger supply and equipment purchases, arrange pickup, payments, and cost allocation
• Coordinate material orders
• Knowledge of State prevailing wage and Davis Bacon
• Process timecard and expense approvals
• Maintain equipment logs for field employees
• Support and assist with sales proposals 
• Oversee the task lifecycle for regional project volume:
  • Planning
  • Scheduling
  • Optimizing
  • Dispatching
  • Executing
  • Completing
  • Reporting
• Work with WTI Supervisors to manage projects:
  • Develop project crews
  • Determine planned finish dates to update SLA
  • Communicate project information to the Business Operations Project Administrator for SAP updates
• Maintain and update specific customer skills in Click
• Update and maintain WTI Technician skills and qualifications, relocate resources to a temporary home base
• Scheduling Emergency work or non-scheduled work and tracking in-jeopardy projects. 
• Understanding scheduling rules and objectives and expected system behavior
• End-of-day status checks
• Complete the end-of-month job site inspection processing
• Update scheduling criteria
• Train new supervisors on field software tools 
  • ClickMobile
  • Concur
  • OneDrive
• Maintain resource calendars to allow or restrict overtime and manage summer and/or winter hours
• Be available to provide Tier 3 support for field emergency calls
• Assist with pricing and proposals for potential jobs in the region.
• Perform any other duty and/or project as required or assigned by the WTI GS Operations Manager.

OTHER SKILLS AND ABILITIES:

• Superior written, oral, and digital communication skills 
• Able to effectively communicate with all field personnel
• Computer Literacy, E-mail, web, SAP, Excel, Word, IOS,
• Organizing, planning, and prioritizing administrative business functions
• Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic 
• Superior written, oral, and digital communication skills 
• Able to effectively communicate with all field personnel
• Processing Information: Compiling, coding, cataloging, calculating, auditing, or verifying information or data
• Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work
• Thinking creativity: developing, designing, or creating new applications, ideas, relationships
• Performing Administrative activity: performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Experience with Project Management and Gantt charts is a plus but not a requirement