What are the responsibilities and job description for the Technical Writer position at Tresys Technology?
Job Summary:
The Technical Writer position focuses on working closely with Product Development Engineers, Test Engineers, and Project Managers, the technical writer will take responsibility for writing and editing technical documentation for Tresys products. The technical writer will individually develop and update product documentation that is well written, presented, and communicates efficiently to the end user. When creating, updating, and enhancing the documentation, the Technical Writer will adhere to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.
Essential Duties and Responsibilities:
Qualifications:
Job Knowledge, Skills, Abilities, and Competencies:
About Tresys:
Innovative Security Solutions is Our Business: Headquartered in Columbia, MD, Tresys Technology innovates and applies advanced technologies to solve the high-security requirements of commercial, critical infrastructure, defense and intelligence customers.
Valuing People is our Culture: We think we have developed the ideal environment for creating a flourishing business AND a unique, enviable culture. We know that our culture is unique and that the work we do is interesting and challenging because we hear it all the time from our people. Our benefits include mentoring and training programs designed to identify and provide opportunities for career pathing; employee and family medical, vision, dental, and prescription plans; tuition reimbursement; corporate 401k contribution regardless of the amount of employee participation; a minimum of three weeks of vacation; a casual environment; flexible work hours/schedules; work/life balance; free biweekly lunches; weekly brown bag learning sessions; professional certification reimbursement; free sodas; CTF team; conference & seminar participation; R&D opportunities; certification study groups; and other professional development opportunities.
EOE AA M/F/VET/DISABILITY
The Technical Writer position focuses on working closely with Product Development Engineers, Test Engineers, and Project Managers, the technical writer will take responsibility for writing and editing technical documentation for Tresys products. The technical writer will individually develop and update product documentation that is well written, presented, and communicates efficiently to the end user. When creating, updating, and enhancing the documentation, the Technical Writer will adhere to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.
Essential Duties and Responsibilities:
- Development of user documentation including user guides, installation guides, administration manuals, release notes, and technical notes.
- Develop new documentation as required.
- Maintain existing documentation as required.
- Work effectively in a team environment, coordinating with Manager of Technical Publications, Technical Writers, and Product Core Team members, including Product Manager, Project Manager, Development Engineers, and Test Engineers.
- Ensure that documents adhere to department and company standards.
- Proofread documents written by peers prior to final release.
Qualifications:
- Must be a U.S. Citizen
- Eligible to obtain a U.S. Secret Security Clearance a plus
- Fluent in English
Job Knowledge, Skills, Abilities, and Competencies:
- Technical writing experience:
- Minimum three (3) years experience developing technical documentation
- Minimum three (3) years of experience developing software user manuals
- Experience writing accreditation or regulatory-adherence documents a
major plus - Overall writing, editing, and proofing skills
- Excellent listening skills
- Excellent verbal and written communication skills
- Excellent organizational skills
- Ability to formulate questions and interview Subject Matter Experts
- Ability to gather information, organize, and report to team members and management
- Keen attention to detail
- Ability to work collaboratively as well as independently on multiple tasks
- Ability to operate a personal computer
- Knowledge of computer networking technology
- Proficient with word processors (Microsoft Word, Adobe FrameMaker), spreadsheet applications (Microsoft Excel), and creating drawings and graphics (Microsoft PowerPoint, Paint)
- Ability to work with document publishing programs (Adobe Acrobat)
- Experience with Confluence and Jira a plus
- Knowledge of relevant software/systems and scripting language for Unix, Linux, Microsoft Windows a plus
About Tresys:
Innovative Security Solutions is Our Business: Headquartered in Columbia, MD, Tresys Technology innovates and applies advanced technologies to solve the high-security requirements of commercial, critical infrastructure, defense and intelligence customers.
Valuing People is our Culture: We think we have developed the ideal environment for creating a flourishing business AND a unique, enviable culture. We know that our culture is unique and that the work we do is interesting and challenging because we hear it all the time from our people. Our benefits include mentoring and training programs designed to identify and provide opportunities for career pathing; employee and family medical, vision, dental, and prescription plans; tuition reimbursement; corporate 401k contribution regardless of the amount of employee participation; a minimum of three weeks of vacation; a casual environment; flexible work hours/schedules; work/life balance; free biweekly lunches; weekly brown bag learning sessions; professional certification reimbursement; free sodas; CTF team; conference & seminar participation; R&D opportunities; certification study groups; and other professional development opportunities.
EOE AA M/F/VET/DISABILITY
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