Regional Relationship Manager

Overview

Invest In You! Tri City National Bank is your hometown bank. We believe in putting customers first, building relationships, and fostering a sense of community. We work in a team environment with opportunities for hard workers to grow personally and professionally. We enjoy celebrating success and great benefits along the way. Most importantly, we believe superior customer service paired with the right banking solutions help our customers and businesses fulfil their financial dreams, and our communities grow. Our ideal candidate believes in our mission, values continuous learning, and is comfortable adapting to change. If this resonates with you, apply today, and come join our team. #investinyou

The Regional Relationship Manager is responsible for managing sales growth and opportunities across multiple Tri City branch locations. The Regional Relationship Manager will be responsible overseeing a portfolio of clients and develop new business from an existing customer based within an assigned region of branches. The Regional Relationship Manager will partner with the Regional Development Officer, along with other business partners, to be the face of Tri City National Bank for the customer base and communities of their assigned region.

Responsibilities

• Expand on the relationships and grow business from customers within existing portfolio and assigned region of branches
• Establish and maintain strong customer relationships and business partnerships
• Own the relationship with the customer – be the face of Tri City – serve as the lead point of contact for all customer management matters
• Identify, pursue, and grow opportunities within portfolio based on customer needs
• Collaborate with other business lines (Commercial Banking, Mortgage Lending, Business Services) to grow services and profit
• Accompany Branch Managers, Relationship Bankers, Regional Development Officers, and other business partners on business-to-business visits to bridge communication and build relationships
• Develop branch frontline staff on effective sales techniques and calling strategies
• Provide support for branch sales campaigns
• Work with marketing and social media team to effectively market to customers and potential customers
• Perform any additional duties, special projects and responsibilities as assigned

Qualifications

• Bachelor or Associate degree preferred, or equivalent bank work experience
• Minimum of 3-5 years of bank/sales experience
• Strong analytical skills
• Proven ability to multi-task multiple projects at a time, while maintaining a focused attention to detail
• Ethical team player
• Proven leadership qualities
• Ability to proactively solicit new business
• Thorough knowledge of the Bank’s products and services
• Thorough knowledge of regulatory, policy and compliance issues
• Proven background in sales and sales management practices
• Excellent listening, negotiation, and presentation skills
• Strong verbal, written and communicative skills
• Above average written and verbal communication skills
• Takes ownership of issues and exhibits strong problem-solving skills
• Experience with branch operations
• Experience with consumer lending-including first mortgage origination a plus

At Tri City National Bank, you’ll receive the support and tools you need to succeed. We are a growing community bank that is looking for candidates that want to make a difference in the lives of our employees and customers.

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com

(**Must be 21 to enroll in 401(k), and must work an average of 20 hours per week in order to be eligible for paid vacation.)