Customer Service Representative

Tri County Metals
Ocala, FL Full Time
POSTED ON 7/7/2023 CLOSED ON 8/11/2023

What are the responsibilities and job description for the Customer Service Representative position at Tri County Metals?

Tri County Metals is looking for a full time Customer Service Representative for our Ocala, FL location.The Customer Service Representative will be the face and/or voice of Tri County Metals developing the relationship with our long-term customers while displaying our core value of old fashioned customer service. The CSR will play a fundamental role in achieving our ambitious customer and revenue growth objectives.

Requirements:

  • High School diploma or equivalent
  • 1-2 years sales and customer service experience
  • Strong verbal and written communication skills

Job duties and responsibilities:

  • Determine and understand customer requirements and expectations to recommend the specific products and solutions to their needs and desires.
  • Accurately process customer transactions such as estimates, invoices and credits.
  • Communicate with Outside Sales Reps on issues, concerns and opportunities related to their accounts or prospects.

Tri County Metals offers a benefits package which includes health, dental, vision, paid time off and so much more!

Tri County Metals is an equal opportunity employer and a drug free work place. A pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 

 

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