What are the responsibilities and job description for the Network Technician position at TriCounty Telephone?
```Job Overview:
We are seeking a skilled Network Technician to join our team. As a Network Technician, you will be responsible for maintaining, locating, testing, repairing and troubleshooting our network infrastructure. You will work closely with our IT team to ensure the smooth operation of our network systems. This position reports to Council Grove, KS. This position will have some on-call rotations as scheduled.
Responsibilities:
- Test, repair and maintain central office and customer premise networking equipment
- Collect information from network elements and use available data to identify and resolve problems
- Conduct cable maintenance and repairs (fiber optic and copper)
- Install new services and customer premise equipment, which includes communication with customers, complete paperwork, running cable, drilling holes, testing equipment, and cleaning up area
- Maintain excellent customer service and assist customers with general inquiries
- Ensure proper record keeping for payroll, customer accounts, forms, and status updates
- Locate business and residential copper and fiber optic communications cable and attend to the exposing of all outside plant facilities for construction - flagging, painting locations, may attend construction meetings, or track buried cable. -Perform testing, installation and support of Key Systems, LTE Fixed Wireless services, network security cameras and wireless point to point networks -May require the use of special equipment, such as a bucket truck
Requirements:
- High school diploma or GED, Required; Associates degree in electronics/telecommunications or equivalent, preferred - Fiber Certification preferred - Valid KS driver's license and good driving record required
- Must be able to work individually or on a team, as this position will do both
- Must be able to report to Council Grove as a job base
- Frequent bending, squatting, carrying; Lifting up to 60 pounds independently, required
- Frequent use of computer screen is required
- Occasional overnight travel required
- Frequent road travel required
- Must be available for "on call" rotation and occasional overtime
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Work Location: In person