Banquet Captain

The impact you’ll make

You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention.

What you’ll be doing

• Welcoming guests upon their arrival and assisting them with their seating arrangements.
• Assisting managers and organizers with planning the layout and logistics of events.
• Setting up and managing staff shifts.
• Managing the setup of events.
• Running the floor and coordinating the food and beverage service by liaising with the kitchen and serving staff.
• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Communicate any additional meal requirements or special requests to the kitchen.
• Ensure courses are properly cleared and crumbed in a timely fashion.
• Manage the presentation of tableware so that it is accessible for the guests.
• Monitor cleanliness and proper sanitization of tables, stations and service areas.
• Monitoring the inventory of supplies, equipment, and furniture.

What we’re looking for

• Strong leadership skills
• Calm demeanor in stressful situations
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Flexible availability
• Previous banquet serving experience

Requirements:

• High school diploma or GED.
• A minimum of 3 years' experience as a banquet captain or similar.
• Excellent leadership abilities and the ability to manage many staff members.
• Great time management and multitasking abilities.
• Excellent written and verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for physical tasks such as moving and lifting furniture (up to 25 lbs.) and standing or walking for long periods of time.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.