What are the responsibilities and job description for the Maintenance Technician I position at Trilogy Residential Management?
ON-THE-JOB TRAINING PROVIDED! NO EXPERIENCE NECESSARY - LOOKING FOR THE RIGHT CANDIDATES!
JOB SUMMARY
The Maintenance Technician I meets standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities, and overall curb appeal of the property.
KEY RESPONSIBILITIES
- Inspect the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
- Remove trash and any items remaining in vacant apartments before starting the make-ready process.
- Cleans and maintains refuse and storage areas.
- Completes assigned minor and routine service requests as requested by the Maintenance Supervisor and/or Community Manager and assists as needed in the make-ready process.
- Distribute notices and communications to residents as necessary.
- Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
- Demonstrates customer service skills by treating residents and others with respect, answering questions, and responding sensitively to complaints about maintenance services.
- Complies with safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately.
- Must assist and/or work during onsite events as needed.
JOB REQUIREMENTS
- 0-1 years of experience as a Groundskeeper/Housekeeper or Maintenance Technician.
- Must be willing to participate in an “on-the-job maintenance training boot camp” (details below).
- Must assist and/or work during onsite events as needed.
- Results-oriented.
- Excellent communication skills.
- Follows established policies and procedures.
- Must read, understand, and comply with product labels, safety, and policy and procedure manuals.
- Must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
- Must assist and/or work during onsite events as needed.
- Possess exemplary customer service skills and help retain existing residents through great service.
- Must have all certifications as required by State or Local jurisdictions.
- Must have a valid driver’s license.
- High school diploma or GED.
ON-THE-JOB MAINTENANCE TRAINING
- Maintenance Technician I will go through an in-depth two-week training bootcamp at the start of employment (travel may be required).
- Maintenance Technician I will complete training with the Maintenance Operations Manager.
- Training will include various appliance repairs, HVAC training, and training as needed.
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