Maintenance Technician I

Trilogy Residential Management
Rochester, MN Full Time
POSTED ON 4/9/2024 CLOSED ON 6/26/2024

What are the responsibilities and job description for the Maintenance Technician I position at Trilogy Residential Management?

ON-THE-JOB TRAINING PROVIDED! NO EXPERIENCE NECESSARY - LOOKING FOR THE RIGHT CANDIDATES!

JOB SUMMARY

The Maintenance Technician I meets standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities, and overall curb appeal of the property.

KEY RESPONSIBILITIES

  • Inspect the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
  • Remove trash and any items remaining in vacant apartments before starting the make-ready process.
  • Cleans and maintains refuse and storage areas.
  • Completes assigned minor and routine service requests as requested by the Maintenance Supervisor and/or Community Manager and assists as needed in the make-ready process.
  • Distribute notices and communications to residents as necessary.
  • Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
  • Demonstrates customer service skills by treating residents and others with respect, answering questions, and responding sensitively to complaints about maintenance services.
  • Complies with safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately.
  • Must assist and/or work during onsite events as needed.

JOB REQUIREMENTS

  • 0-1 years of experience as a Groundskeeper/Housekeeper or Maintenance Technician.
  • Must be willing to participate in an “on-the-job maintenance training boot camp” (details below).
  • Must assist and/or work during onsite events as needed.
  • Results-oriented.
  • Excellent communication skills.
  • Follows established policies and procedures.
  • Must read, understand, and comply with product labels, safety, and policy and procedure manuals.
  • Must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Must assist and/or work during onsite events as needed.
  • Possess exemplary customer service skills and help retain existing residents through great service.
  • Must have all certifications as required by State or Local jurisdictions.
  • Must have a valid driver’s license.
  • High school diploma or GED.

ON-THE-JOB MAINTENANCE TRAINING

  • Maintenance Technician I will go through an in-depth two-week training bootcamp at the start of employment (travel may be required).
  • Maintenance Technician I will complete training with the Maintenance Operations Manager.
  • Training will include various appliance repairs, HVAC training, and training as needed.

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