System Director

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about the available position below.

Summary

The System Director leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and the TRIMEDX. The System Director also directs Joint Commission inspections and ensures that TRIMEDX services are in compliance with regulatory standards.

The System Director must have the ability to think and lead strategically; build relationships across a diverse and complex political single customer base; provide mentoring to Sr. Site Managers and Site Managers. The preferred path to the position of System Director includes, but is not limited to, prior experience as a Sr. Manager and/or Site Manager. A System Director must have the ability to identify cause and effect relationships, making decisions about root cause correction.

Responsibilities

Leadership

• Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
• Oversee personnel staffing to ensure the best service is being delivered
• Create and manage the departmental budget
• Plan, implement, and evaluate programs to meet departmental goals and ensure service excellence
• Mentor, coach, and develop others to deliver continuous service excellence
• Represent Clinical Engineering on committees and attend Management Council and other administrative meetings as appropriate
• Expected to persuade divergent groups to build consensus and mobilize other toward desired outcomes
• Combines a broad cross functional scope of the business with an expertise to drive results
• Regularly draws upon expertise and makes decisions about appropriate course for achieving targeted goals

Operations Management

• Manage the Integrated Service Plan (ISP)
• Oversee the integrity of site inventory and databases
• Direct all aspects of acquisition, maintenance, and repair of the equipment, as well as ongoing training and education of staff related to safe medical device uses and practices
• Ensure complete documentation of all repair activities and orders, and maintain stock of repair parts to ensure rapid repair of defective equipment
• Manage Joint Commission inspections and ensure that TriMedx services are in compliance with regulatory standards
• Creates a vision and strategy for process improvement initiatives

Account Management & Development

• Represent and advance partnership relationships with client hospitals
• Establish and define departmental goals and objectives to meet both TRIMEDX and the individual hospital goals and objectives
• Identify and pursue opportunities for business entry
• Deliver Quarterly Business Reviews
• Oversee and ensure the involvement of TRIMEDX during capital acquisitions
• Effectively collaborate with customers and vendors to develop win-win solutions
• Leads the delivery of results to a defined customer group with diverse, non-routine needs

General

• Greater than 50% focus is dedicated to one customer location
• Broad Financial and Operational targets including P&L responsibility for $15M to $30M
• Portfolio includes a hospital system level
• Time Horizon: Monthly 40%; Quarterly 40%; Annually 20%

All other duties as assigned. Travel may be required based on customer or business needs.

Skills and Experience

• Knowledge of Microsoft Office applications required
• Ability to oversee and manage day-to-day and long-term site operations
• Ability to lead, motivate, and develop others
• Strong interpersonal and conflict management skills
• Strategic leadership skills to execute initiatives and objectives
• Strong written, verbal, and presentational communication skills

Education and Qualifications

• Bachelor's degree in management, engineering, or technological related field is required
• Minimum 10 years' experience managing in a clinical engineering environment
• Experience in regulatory compliance required
• Experience managing financials, contracts, costing, and equipment

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: , , .

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.