What are the responsibilities and job description for the Manager Applications position at Tringali Vibrant Health?
Jupiter Medical Center is reimagining how to restore the community's health and wellness. Award-winning physicians, world-class partnerships and innovative techniques and technology enable Jupiter Medical Center to provide a broad range of services with specialty concentrations in cardiology, oncology, imaging, orthopedics and spine, digestive health, emergency services, lung and thoracic, women's health, weight management and men's health. Our medical center consistently performs in the top 10 percent of hospitals for patient quality and satisfaction and has earned the highest rating in the region for quality of care.
Under the direct supervision of the Director of Service Delivery & PMO, the legacy Applications Manager is responsible for assisting with the oversight, maintenance and support of the legacy applications at Jupiter Medical Center (JMC). The manager may have direct reports to include system analysts, support analysts, etc. Additionally, this manager will supervise and mentor team members with process improvement, daily support of applications, upgrades to software, etc. The application manager may also assist with managing projects in the department. The position will interact with many of the organization's departments and leadership dealing with issue resolution/escalation, client support, and application support. Additional responsibilities may include:
- Assist team with vendor management, and participate in root cause analysis when required.
- Assist with creation and maintenance of standards, procedures, and documentation.
- Must have the ability to handle stressful situations in a fast paced environment.
- Build and maintain relationships with team and other leaders at JMC.
- Participate in change control.
- Effectively uses and role models current leadership techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
- Ensures that information disseminated to staff is monitored for effectiveness and changed as needed.
- Understands and enforces hospital and personnel policies and procedures.
- Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
- Performs other duties as assigned.