What are the responsibilities and job description for the Medicare Enrollment Specialist position at Trinity Employment?
Enrollment Specialists Needed!
Tulsa, OK | $14/HR
JOB SUMMARY: Serve as an advocate for company clients and the community to assist clients with the information needed to access health insurance made available through the state Medicaid program or other applicable insurances. Responsible for assisting clients with insurance applications, handling or collecting related documentation, demographics and other relevant information, entering data and/or information collected into EHR, and providing excellent customer service.
DUTIES & RESPONSIBILITIES:
- Determine client eligibility for Medicaid, Medicare, or other applicable insurance programs.
- Provide information, application assistance, and enrollment assistance in a timely manner, to any clients seeking healthcare coverage.
- Handle questions, issues and provide detailed information on requirements, processes, and policies.
- Collect information regarding eligible clients for programs and services.
- Ensure that applications are completed correctly and that the required supporting materials have been provided.
- Entering, updating and reviewing data and records.
- Providing guidance and recommendations to applicants and prospective candidates.
- Corresponding with applicants and prospective candidates.
- Processing enrollments and dis-enrollments.
- Conducting information sessions.
- Record all demographic information for clients into the EHR and/or web based application.
- Secure necessary documentation to enroll clients in the applicable insurance program(s) (i.e. Authorization & Releases, Income Documentation, Tax Documentation, proof of insurance ineligibility, etc.)
- Scanning and documenting client paperwork into the client’s folder on the company database.
- Provide customer service to clients to assist with education and comprehension of the application process.
Working knowledge of office software applications:
Knowledge of Outlook, Adobe, Word, and Excel
Ability to navigate web-based programs for clients
#KA
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Insurance verification: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
Work Location: One location