What are the responsibilities and job description for the Dispatch Coordinator position at Trinity Expediting?
Role and Responsibilities
Operations
· Receive requests for shipment via email, phone, fax and print copy for office use
· Maintain Inbound/Outbound inventory log in Excel
· Input new loads/shipments into TMS
*Develop routes for drivers.
· Track/trace pickup/delivery per driver updates/status
· Schedule and/or adjust pickups/deliveries with customers receiving. Provide ETA windows
· Generate Bill of Lading if not already provided by customer or driver
· Rate shipments and provide to Billing Coordinator
· Provide PODs to customers
Update customer systems as needed
· Problem-solving and provide customer service via phone, email, etc.
· Update customer’s systems per client requests/requirements
Additional responsibilities as needed:
Qualifications and Education Requirements
Experience in Transportation/Logistics industry
Knowledge of MS Office (Excel, Word, Outlook)
High school graduate
Preferred Skills
College education preferred
Customer relations/service
Additional Notes Some overtime available
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 10 hour shift
COVID-19 considerations:
If not vaccinated, masks are required to be worn.
Experience:
- Dispatching: 1 year (Required)
Work Location: In person
Salary : $18 - $20