Patient Access Representative 16 hrs 3rd shift

Trinity Health
Springfield, MA Part Time
POSTED ON 11/9/2023 CLOSED ON 11/11/2023

What are the responsibilities and job description for the Patient Access Representative 16 hrs 3rd shift position at Trinity Health?

Employment Type:

Part time

Shift:

Night Shift

Description:

Come join the Patient Access team at Mercy Medical Center, part of Trinity Health Of New England!
Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center. 

What you will do

  • Verifies insurance requirements, obtains and understands insurance benefits

  • Responsible for upfront collections, co-pays and high deductibles

  • Ensures that all entries concerning demographic, financial and advanced directives are accurate. Collects non-covered fees

  • Interviews all patients to obtain demographic and financial information, inputs data into Meditech system. Identifies party that can legally authorize services.  Sorts and distributes all appropriate copies and completes all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc

  • Coordinates bed assignment for all patients and maintains death books and releases information to funeral homes

  • Has a clear understanding and explains hospital policies or regulations concerning valuables, patient’s rights, health care proxy, Notice to Medicare beneficiaries, and hospital mission

Minimum Qualifications

  • Minimum high school diploma or equivalent, college preferred.

  • Medical terminology skills.

  • Relevant medical office, hospital / physicians billing or patient registration experience preferred.

  • Excellent customer service, verbal communication and interpersonal skills required.

Position Highlights and Benefits

  • 16 Hours per Week - 3rd shift (Nights) Differential will apply

  • Our Mission and Core Values

  • Great Benefits and Health Insurance Coverage - Starting Day 1

  • Career growth and advancement potential

  • Award-winning Patient Access Department

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so

Our Commitment to Diversity and Inclusion
 

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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