What are the responsibilities and job description for the Patient Service Representative Fruitland Health Plaza (Family Medicine) Full-time Days position at Trinity Health?
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are looking to hire a Patient Service Representative in our Fruitland Health Plaza located at 910 Northwest 16th Street #101, Fruitland, Idaho 83619. Fruitland Health Plaza serves the rural area of Southwest Idaho and Southeast Oregon. Our friendly providers see patients of all ages regardless of household income, health status, or insurance coverage. From general wellness and urgent care to chronic disease diagnosis and management, we provide quality and convenient healthcare services for all of your family's medical needs. The schedule for this position is Monday - Friday, typically between 8 a.m. and 5 p.m.
As a Patient Service Representative in the Fruitland Health Plaza you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record to update required information.
Our ideal candidate is friendly, detail oriented, a quick learner and has a passion for providing a high quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision making skills will be essential in this position.
General Requirements:
- Prior customer service experience
- Basic understanding of the core Microsoft Suite offerings
Education:
- High school diploma or equivalent
Preferred Qualifications:
- Prior work experience in a medical setting
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!
Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.
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