SURGICAL SCHEDULER

Trinity Health
Springfield, MA Full Time
POSTED ON 12/21/2023 CLOSED ON 12/23/2023

What are the responsibilities and job description for the SURGICAL SCHEDULER position at Trinity Health?

Employment Type:

Full time

Shift:

Day Shift

Description:

Come join the Surgical Scheduling team at Mercy Medical Center, part of Trinity Health Of New England!!

Position Purpose

The Surgical Scheduler is responsible for scheduling surgical procedures, including, pre and postoperative visits under the direction of the provider.  Processes include obtaining accurate procedure, demographic and insurance information. Also, responsible for working with multiple physician practices and Hospital departments. 

What you will do

  • Greets and communicates with patients via phone or in person in a courteous and professional manner

  • Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration.

  • Ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. 

  • Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

  • Schedules surgical procedures, including, pre and postoperative visits under the direction of the provider during downtime

Minimum Qualifications

  • High School Graduate; Associates preferred

  • 2-5 years Healthcare office experience

  • Familiarity with electronic health records

  • Medical terminology knowledge required. Prior surgical scheduling experience preferred but not required

Position Highlights and Benefits

  • Full time Day Shift - Mon-Fri - 8:00am-4:00pm - 37.5 hours/week

  • Our Mission and Core Values

  • Great benefits and Health Insurance Coverage—starting Day One!

  • Career growth and advancement potential

  • Award-winning Hospitals and Departments

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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