Information Technology Specialist

Information Technology Specialist – Business Office

Full-time, Non-Exempt

Reports to: Director of Technology

Job Description 2024-2025

The Information Technology Specialist (IT Specialist) reports to the Director of Technology and works closely with members of the Technology Team. The IT Specialist is responsible for the management of the school’s help desk and all related desktop, laptop, and application support. The IT Specialist is expected to perform other duties as assigned beyond those responsibilities stated below and is expected to support the school and its leadership in pursuit of the school mission, values, and core competencies.

Mission: Trinity School of Midland is a college preparatory community that provides a nurturing environment to enrich the mind, strengthen the body, enliven the soul, and inspire servant leadership.

The IT Specialist is a position which requires a great deal of interaction with both adults and students and a significant amount of independence and self-direction. Therefore, this position requires someone who is extremely well organized, a detail-oriented individual who has a high energy level together with an accompanying sense of urgency and a drive to achieve results. Because of the nature of the information involved, the person in this position must be someone of unquestioned integrity who has an impeccable reputation and the ability to handle confidential material and situations with discretion and sensitivity and who honors commitments, communicates clearly, and who interacts with people in a straightforward and personal way.

Responsibilities

● Be able to work with faculty and staff as well as students in kindergarten through 12th grade in support of educational objectives, respond well to constructive criticism, and manage difficult and challenging circumstances successfully.

● Demonstrated knowledge in managing hardware, software, networks, and cloud-based technology.

● Manage the implementation and updating of hardware and software.

● Support faculty and students across a variety of platforms including G Suite, Windows, Chrome, Android, and OS X.

● Build a standard Windows desktop image, which includes a variety of user-specific applications.

● Implement and monitor software updates.

● Assist in maintaining inventory and keeping inventory management database up to date.

● Manage a high-quality help desk.

● Assist with Chromebook management.

● Respond promptly to work orders and help requests submitted by users, to routine alarms, and to network issues. Communicate with users about those requests in a timely manner.

● Assist in planning and implementing future infrastructure and systems deployments.

● Maintain a flexible schedule; on occasion, be willing to work before and after normal operating hours to minimize downtime for the network.

● Participate in continued education and acquire additional certifications, if deemed necessary.

● Help manage and support audio/visual equipment and needs.

● Experience in troubleshooting and supporting printers and copiers on campus.

● Perform other IT functions as needed.

Required Qualifications

· Associate’s degree in Computer Science or Information Technology, or equivalent experience.

· Ability to articulate technology program needs and concerns.

· Excellent communication skills and strong customer service orientation.

· Ability to work cooperatively with students, faculty, staff, and other administrators in support of the mission of the school.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made, absent hardship.

● Standing, walking, and sitting for long periods of time. Usually needed intermittently for brief and long periods of time. Frequency may vary depending on activities and location.

● Frequent bending during several hours or more while working with students. Usually performed for 5 to 30 sec at a time.

● Frequent reaching and hand dexterity for handling motor skills equipment and clerical tasks (such as handwriting, handling a clipboard, index cards, or notebooks, use of the telephone, keyboard, operating office tools and machines); manipulating small and medium size objects.

● Some squatting/kneeling may be needed for specific activities.

● Able to lift, push and pull up to 30 pounds. Frequent lifting, pushing, and pulling up to 25 pounds.

Work Environment

● May deal with stressful situations in the normal course of duties, including a wide variety of challenges, deadlines, and a varied and diverse array of contacts.

● The work environment is a standard office, classroom, gymnasium, and/or outdoor setting. The noise level in the work environment is usually low to moderate, but occasionally high depending upon student population and activities. The employee is occasionally exposed to wet or humid conditions and/or outdoor weather conditions. The employee may be exposed to bloodborne pathogens and/or bodily fluids.

The information contained in this job description is not an exhaustive list of the responsibilities or duties performed by this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Interested candidates should apply electronically by submitting the following information to Rocio Cantu, Human Resources Director at rcantu@trinitymidland.org

● Resume to include educational background, relevant employment history, and references.

● Letter of intent/introduction.

● Completed Employment Employment Application (Note: A “fillable” form can be downloaded at https://www.trinitymidland.org/careers).

Additional information about Trinity School of Midland can be accessed on the school’s website at http://www.trinitymidland.org or by contacting Mike Mendoza, Director of Technology, at .

Trinity School is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to age, race, color, sex, pregnancy, national origin, citizenship status, disability, genetic information, or any other protected status in accordance with the requirements of all applicable federal, state, and local laws unless a particular status protected by federal, state, or local laws contradicts the deeply held religious convictions of the School or the Church or an employee is covered by the ministerial exemption.

Applicants must be currently authorized to work for any employer in the U.S. on a full-time basis. Trinity School of Midland will not sponsor applicants for work visas.

Job Types: Full-time, Contract

Pay: $22.50 - $23.50 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Compensation package:

• Hourly pay

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Midland, TX 79707: Relocate before starting work (Required)

Work Location: In person