Senior Product Manager - CRM

Tripalink
Los Angeles, CA Full Time
POSTED ON 2/3/2024 CLOSED ON 4/26/2024

What are the responsibilities and job description for the Senior Product Manager - CRM position at Tripalink?

We believe this is an opportunity to do career-defining work. Reporting to the Director of Product, your primary responsibility will be our web and app experience. You will also work on other growth initiatives and products from time to time.

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What you'll do:
  • Articulate a vision and roadmap for your area of ownership by considering business goals and user needs
  • Lead customer discovery with a variety of methods such as interviews, surveys, concepts tests, quantitative experiments, etc.
  • Define product requirements and frame problems in a way that empowers designers, engineers, and data scientists
  • Collaborate with marketing and operations to define an awesome online and offline user experience
  • Act as the connective glue for other teams and stakeholders so that the team stays focused on the right problem and best solution
  • Set and analyze metrics for evaluating product performance, measuring experiments, and answering business questions
  • Plan and manage projects by keeping others unblocked, and jumping in wherever you’re needed to be hands-on


About you; you are:
  • 6 years product management experience with a software product
  • Experience building new features or products from inception
  • High degree of user empathy and product sense
  • Excellent communication and ability to influence
  • Data and metric driven for making decisions
  • Strong personal agency and owner mentality
  • Ability to make strategic decisions when faced with ambiguity


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Compensation:

The estimated annual cash salary for this role is $120,000 - $200,000.


What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

Salary : $120,000 - $200,000

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