**Licensed Sales Agents in Health encouraged to apply**
Triple Impact Connections, Our Nation's Fastest Growing Veteran Owned Corporation committed to staffing their businesses has opening sales positions for Seasonal Licensed Sales Agents in Accident and Health!! The training class will start on July 22, 2024!! Licensed Military Spouses & Veterans encouraged to apply!!
· Paid training period/ Minutes from Fort Liberty upon completion of training in office, you will work from home.
· All Equipment and training needed is supplied by Triple Impact Connections!
· Great Opportunity for Talented and Dedicated Individuals.
· Team Environment and Paid Training that will make you Successful!
· We are seeking candidates to work Full Time schedules who can demonstrate a desire and willingness to learn, possess a great work ethic, commitment and enjoy working in a team environment.
· This is a seasonal position and will last until January 2025 with a possibility of an extension.
· Successful candidates will have the ability to problem solve and support customers’ needs. Cover letters appreciated!
Job Description:
Below are the general requirements and key performance metrics for a licensed agent. However, this is subject to change based on client specific job requirements.
Responsibilities:
· Provide a Best-in-Class customer experience in all interactions.
· As a Licensed Sales Agent you will assist customers with inquiries that will include general policy information, enrollment assistance, benefit breakdown, billing review, and cross selling various ancillary products.
· Take primarily inbound calls & make outbound calls to warm/hot leads or existing customers.
· Have interactive conversations with prospective and existing customers to showcase your active listening skills.
· Effectively create customer need by conducting various probing techniques
· Provide a high level of quality customer service in a high call volume environment.
· Accurately describe benefits and features for all available product lines.
· Follow documented processes and guidelines.
· Display salesmanship with the goal of one call close.
· Document systems properly to ensure accurate tracking and accountability.
· Ability to multi-task and work in multiple systems simultaneously
· Achieve all sales and call center goals.
· Work with internal departments in a professional manner to assist callers.
· Assist consumers with technical issues on the carrier’s enrollment website.
· Take control of your career and positively impact the lives of our customers.
· Calmly research, resolve, and de-escalate customer inquiries or issues.
Requirements:
· HS Diploma or GED required.
· Valid insurance license with health component.
· Current continuing education requirements for license must be met.
· Knowledge of successful selling techniques
· Excellent oral and written communication skills.
· Outstanding customer service skills.
· Must have an enthusiastic, flexible, and assertive personality.
· Experience in a call center.
· Ability to sit for long periods of time.
· PC literate
· Must be comfortable in a competitive goal driven sales environment.
· Must demonstrate multi-tasking and critical thinking skills regularly.
· Passion for helping people and developing strong sales relationships.
· Always conduct yourself in a professional manner.
· Ability to work independently and self-manage to requirements.
· Good attendance is a must.
· Hardwired high-speed internet connection with a minimum download speed of 30mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.
· All agents must have the ability to communicate with leadership via online chat, email, and virtual meeting applications.
· This position requires agents to be very responsive during work shifts.
· Ability & flexibility to troubleshoot any connectivity issues with your local ISP.
· A private home workspace where customer information can remain secure.
· Must be in a quite work area.
· Competitive personality & internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other advisors to succeed and hit new goals.
· Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers.
· Sales-minded, and open to connecting via phone and your network.
· Goal-oriented, with a focus on achieving sales success.
· Open and receptive to coaching and feedback.
Apply now! We look forward to connecting with you. Please visit us at www.tripleimpact.com !
Job Types: Full-time, Seasonal
Pay: $18.00 - $20.00 per hour
Benefits:
Supplemental pay types:
Weekly day range:
Work setting:
License/Certification:
Ability to Commute:
Work Location: Hybrid remote in Fayetteville, NC 28303
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