Customer Service Representative

Sales Assistant

Triple Stitch Brand Promotions

Triple Stitch Sportswear opened for business in Prospect, CT with the mission of providing total customer satisfaction. Our philosophy is simple: Offer a wide selection of leading products at competitive prices and provide high quality customer service via phone or email 7 days a week. Our customers place orders with confidence, knowing they will be completed on time and accurately according to the high standards Triple Stitch Sportswear has quickly become known for. In addition to attentive support, Triple Stitch Sportswear provides fast, custom quotes on the products you're most interested in. A keyway we provide top-notch service is via our LOGO emPowered platform.

Requirements:

· Outstanding customer service acumen.

· Detail oriented and the ability to focus on several tasks simultaneously.

· Great knowledge of products and Triple Stitch capabilities.

Ability to track orders from Sales to finished product

· Ability to learn and master the Syncore system inside and out.

Job Descriptions:

· Master the customer service experience.

· Responding to quotes, proposals, and email follow ups immediately.

· Outstanding phone etiquette.

· Able to communicate between departments at Triple Stitch.

· Able to understand workflow at Triple Stitch and outside Vendors to expedite orders efficiently.

· Entering orders into the system and providing updates to stakeholders.

Qualifications:

· Impeccable time management skills.

· Outstanding communication skills.

· Detail oriented.

· Great verbal and written communication skills.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel
• Travel

Ability to Relocate:

• Prospect, CT 06712: Relocate before starting work (Required)

Work Location: In person