Systems Engineer

What we are looking for

Tripoint Solutions is seeking a Systems Engineer with to join our team supporting a contract with a federal customer.  

The Service Desk is open from 7:00am to 7:00pm Monday through Friday, with on call support on weekends and federal holidays.

Location: Customer site in Washington, DC

The successful candidate will be accountable to:

• Execute data center migration projects, ensuring minimal disruption to services.
• Administer M365 environments, with a focus on Azure and Intune.
• Develop and maintain advanced PowerShell scripts to automate tasks and improve system efficiency.
• Provide training and mentorship to other engineers, enhancing team skills and knowledge.
• Create comprehensive documentation and maintain a detailed knowledge base for IT systems and processes.
• Responsible for the support and sustainment of enterprise systems (1000 end-users).
• Utilize System Center Operations Manager (SCOM) for monitoring enterprise networks.
• Install, configure, and manage applications on the network.
• Ensure compliance with organization's policies for group and user account management.
• Conduct system maintenance, troubleshoot errors, and document solutions.
• Implement system or software upgrades and patches.
• Manage system backups and provide technical support to users and IT team.
• Analyze support tickets for trends and implement strategies to reduce escalation/volume.
• Research and implement solutions to enhance the performance of enterprise systems.
• Develop and execute automated processes for system management.

What you bring

Experience, Education & Training: 

• Bachelor’s degree in a relevant field
• 8 years of Windows systems engineering experience
• Advanced knowledge of IT infrastructure systems and services (networking fundamentals, physical and web servers, storage solutions, consoles, Active Directory, workstations, etc.)
• Advanced knowledge of monitoring best practices and tools to include MECM and SCOM
• Excellent verbal and written communication
• Ability to effectively communicate complex information
• Certified Solutions Associate (MCSA) or Microsoft Azure Administrator certification

Clearance Requirements:

• Applicants selected will be subject to a government security investigation

What we offer

About Tripoint Solutions

We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech—making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better—for everyone.

TPS Company Values

• We value and respect each employee's dedicated work and unique contributions; as they directly impact who we are and what we do.  
• Your talent and innovative thinking bring leading-edge solutions to our customers.
• Our success is driven by the dedication of our employees.
• Employee-generated solutions have sustained our continued success and customer satisfaction

Benefit OfferingsTripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.

We offer all full-time employees:

• Medical, Dental, Vision benefits with a national provider network
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Paid time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Eligibility to receive impact bonuses each quarter
• Referral Program
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

 Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled