Job Posting for Manufacturing Application Support Analyst at Trisian-Global Consulting, LLC
Trisian Global Consulting is seeking a Manufacturing Application Support Analyst. This is a full time position working on-site in Memphis, TN.
NO C2C or Sponsorship - - - W2ONLY
Responsibilities
Perform business requirements analysis related to manufacturing areas that include gathering, documenting, process mapping and analyzing of business requirements for technology solutions
Interface with key individuals representing business, operations, and technology vendors to drive system requirements to the appropriate level of detail
Accurately analyze critical details of business issues and opportunities to understand and define opportunities where information solutions can be implemented to mitigate business challenges
Provide technical advice to business stakeholders to translate business requirements into application features and technical functionality and to advise on the feasibility of their requests
Implement technical solutions including performing system configuration, building Interfaces, and working closely with system developers to deliver programming solutions
Reviews technical designs, documents, and deliverables by vendors to ensure they meet business expectations and address technical solutions throughout the design, testing and implementation stages
Provides user support and training to subject matter experts on deployed functionalities and solutions.
Prepares change notices to inform vendors of required changes on applicable applications based on agreed upon technical solutions
Contribute to monitoring of project success criteria based on predefined metrics and criteria through post-implementation to ensure business case realization
Create and maintain system context diagram and process maps; capturing flows of information between systems and typical customer flows
Education / Experience / Skills
Bachelor's Degree in Computer Science/Technology, diploma or equivalent industry experience
5 years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
Experience with bar coding and RFID applications, MES, GPS technology, industrial devices and printers will be highly desirable
Experience in hardware and/or software development life cycles with a focus on integration of hardware devices and software systems in a manufacturing setting
Experience working with Microsoft SQL server 2014 to 2019, Oracle database experience an asset
Experience in configuring and supporting applications in Microsoft windows server environments, familiarity with Linux an asset
Capable of understanding customer requirements and leading teams to develop, present and deploy solutions based on those requirements into manufacturing environments
Understands ITIL methodologies with a focus on IT service management and change management
Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
Ability to work effectively and adapt to shifting priorities as business needs and deadlines change
Job Type: Full-time
Experience level:
3 years
Schedule:
8 hour shift
Application Question(s):
Do you currently sponsorship or will you require sponsorship in the future?
Education:
Bachelor's (Required)
Experience:
Inventory Management Systems: 3 years (Required)
Manufacturing environment: 3 years (Required)
Gathering Requirements: 3 years (Required)
Ability to Relocate:
Memphis, TN: Relocate before starting work (Required)
Work Location: In person
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