Banquet Server

Troon
Aiea, HI Part Time
POSTED ON 11/7/2024 CLOSED ON 12/7/2024

What are the responsibilities and job description for the Banquet Server position at Troon?

Position Summary:

The Banquet Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The Banquet Server will apply their experience to assure outstanding banquet service to guests, ensuring 100 % guest satisfaction.

Position: Banquet Server

Location: Pearl at Kalauao

Facility: 18-hole public course

Hourly Rate: $15.00

Qualifications, Knowledge and Skill Requirements:

  • 1-2 years of food service experience
  • Minimum education: High School (or equivalent) Diploma
  • A thorough understanding of fine and casual dining
  • Must be of legal age to serve liquor according to state law
  • Must possess proper liquor commission serving card
  • Possesses excellent customer service skills
  • Must be dependable
  • Must be able to work in a fast-paced environment
  • Must have strong communication and interpersonal skills
  • Must be able to work in a team environment

Position Responsibilities:

  • Provide a memorable guest experience
  • Must be team oriented
  • Maintain a professional appearance at all times
  • Provide prompt and efficient customer service
  • Serve beverages and prepared meals to guests in a timely manner
  • Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
  • Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
  • Keeps tables, dining room and workstation(s) sanitized and organized
  • Listen and respond to customer complaints
  • Performs set up, clean-up/breakdown procedures as assigned by manager
  • Perform other duties as assigned supervisor or manager

Working Conditions:

  • Physical activity including long periods (6-8 hours) of standing, walking, bending, and, scooping.
  • The employee will be required regularly to reach with arms and hands
  • The employee occasionally will be required to lift up to 30lbs.
  • Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
  • Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
  • Noise level is moderately quiet
  • Work extended hours during golf and holiday season.
  • Work weekends and holidays

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon is an Equal Opportunity Employer committed to providing a diverse environment.

Salary : $15

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